ARC reviews
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This made a difficult situation much better ..
Aug 25 2020
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Frank Evans was a pleasure to deal with, honestly the best customer service I've ever had ,thanks again for all your help
Aug 25 2020
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The issue was resolved quickly and subsequent to my claim I noticed drivers are either parking on the roadway or carefully backing down the driveway, which lets me know the issue has been addressed with staff also. Thank you.
Aug 24 2020
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Excellent service
Aug 23 2020
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My issue was handled in a professional and appropriate manner. Thank you!
Aug 23 2020
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Appreciate the prompt response to settle the claim.
Aug 22 2020
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Took some time to finally reach a person who could actually help with the claim. Had to work up the ladder to (supervisor?). Once there, it was easily resolved, but your software to upload claim documents was a bit frustrating, but in the end I did get that to work. Overall fine, never expected a driver to run a vehicle at speed into a garage door. Fortunately the car inside was missed by 2 inches. Overall, okay. I still use Amazon for a lot a things. I do appreciate Prime.
Aug 22 2020
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Accidents happen and the process to be reimbursed for the damage was painless stress free and very easy! I was impressed with dealing with this issue
Aug 21 2020
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The process was seamless. Thank you!
Aug 21 2020
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Nice interaction with the call center. Bottom line: we asked for the amount to fix our property at a conservative $100 and you offered half. We paid the remaining $175 (the landscaper picked up one of the stones and it was cracked and broke). So all in all—you’re the big company who can ruin our property and pay nothing to fix.
Aug 21 2020
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My claim was processed very quickly and easily. Was a good experience.
Aug 21 2020
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Very prompt and friendly service. Great job amazon
Aug 21 2020
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We were not looking to take advantage of an accident or situation. The representatives were courteous, prompt, and professional. The initial offer of settlement was fair and no negotiations were needed. The process was painless and my confidence in Amazon has increased. Thank you for your assistance in this matter.
Aug 21 2020
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I’m truly impressed with the speed in which my claim was resolved. This made an inconvenient event much more bearable. Thank you Dan.
Aug 21 2020
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Claim was handled quickly and I appreciate that.
Aug 20 2020
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My claim was handled very quickly once I got to talk to the correct person at Amazon who then sent me the link to ARC. ARC certainly gets my vote for taking care of our claim.
Aug 20 2020
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Thank You,For following threw with are claim.Stay Safe Frances Silver
Aug 20 2020
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Christine at Amazon Logistics was very helpful and acted on our claim promptly and kept me in formed of progress! Very well handled! TY
Aug 19 2020
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There was some duplication of documents between Amazon and ARC; probably not the fault of ARC
Aug 19 2020
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Everyone in the claim department did a great job handling my problem!
Aug 19 2020
