ARC reviews

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Everything was handled promptly. Very much appreciated.

Feb 19 2020
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Christine was very courteous and responsive.

Feb 19 2020
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I'm very satisfied with your attention. Thanks

Feb 19 2020
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Thank you for your kind words and compassion and resolving this matter quickly. I’m hoping my daughter Brittany can have some closure with this.

Feb 19 2020
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Thank you for being very on top of it and it was resolved efficiently and quickly.

Feb 19 2020
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My issue was resolved very quickly and smoothly. Thank you, Gita.

Feb 19 2020
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A little bit of difficulty as the rep wanted to know who ordered the product which has nothing to do with claim. 45 minutes on the phone. My daughter has her own Amazon account. I own the property.

Feb 19 2020
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Christine was prompt and very professional. Thank you for your help. Mary Lambert

Feb 19 2020
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Had issues with the link. Personnel I dealt with were very polite and helpful. Thank you so much

Feb 19 2020
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The whole reporting was easy and results were great! Thank you

Feb 19 2020
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Thank you

Feb 19 2020
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Wonderful service. Appreciate the help in getting our door replaced! Everyone was pleasant and the process of submitting a claim and working with the consultants was seamless.

Feb 18 2020
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The assigned person to my problem was Dee Kanz. She really is the reason for my great satisfaction with your clams department. Her pleasant attitude and sincere interest in resolving my issue was evident from my initial contact until the final resolution. Thank you for having an employee who knows how to resolve an issue with a customer who has a problem.

Feb 18 2020
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In the claim form it asked for an estimate. I was having one done, but was told it wasn't needed. Someone there would just look at the pictures. Confusing??? Otherwise, my issue has been resolved. Now we just have to fix our yard. Thanks

Feb 18 2020
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Fairly simple and straight-forward process. I am a little disappointed with the delay in communication - probably due to the large claim volume that you guys handle, so very understandable. However, I am very pleased with how simple the process was. It would just be nice to get clarification easily instead of figuring it out myself.

Feb 18 2020
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Handled this efficiently, prompt and professional.

Feb 18 2020
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Our claims agent was courteous , knowledgeable & efficient. Thank you!

Feb 18 2020
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Very fast service

Feb 18 2020
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Although everyone was pleasant and easy to work with I felt the process was not intuitive and automated We got to the end result but it seemed choppy. Thanks for asking

Feb 18 2020
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Quick and fair resolution to the damage sustained. Thank you.

Feb 18 2020