ARC reviews
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I've been waiting on payment since 3/20/2020
May 14 2020
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Thank you!
May 14 2020
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Very pleased this was handled so quickly and everyone I spoke with was very apologetic and pleasant.
May 14 2020
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Thank you for not dragging it out or making it overly complicated.
May 13 2020
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Everyone I dealt with was very courteous and helpful.
May 13 2020
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Thank you very much for handling the problem in a professional way.
May 13 2020
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excellent service on my claim thank you
May 13 2020
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Very efficient, professional, and timely
May 13 2020
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Nicely done Thank you!
May 13 2020
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Under the current global circumstance I am satisfied with the claim resolution. Typically I would have gotten a professional to assess the damage. Going on previous experience ( Amazon has done this befoe) I agreed to the insurance company offer. Thank you for your assistance with this matter.
May 13 2020
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Excellent response time, great communications!!
May 13 2020
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I had to submit additional documentation (a formal proposal), and when I submitted that directly to the claims person handling my case, I did not receive any acknowledgement that it had been received. This would have been better handled if they had advised that they had received the documentation and they would continue with the processing, instead of leaving me in the dark as to the status and receipt.
May 13 2020
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Im happy the way the claim was handled. i was un happy about there email saying i would hear from a claims adjuster within 5 days and i did not hear anything for 9 days even after i email for an update i never received one. but overall im very happy with my experience.
May 13 2020
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So far. The settlement check has not arrived but is expected within 2 weeks.
May 13 2020
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Thank you!
May 13 2020
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Everyone I came in contact with was extremely nice and thorough And considering the circumstances I can’t imagine how my claim could have been handled better
May 13 2020
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I was disappointed with the reduction in payment from the original estimate. However, if the body shop completes the work as agreed upon with ARC, I will be satisfied.
May 12 2020
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I do feel as though I had to do all the leg work to get claim resolved. Don't understand why you don't have employees to come out to look at damage.
May 11 2020
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Outstanding job. Brilliant. Just what I expect from Amazon
May 11 2020
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The process was a bit challenging and time consuming but all involved were polite and effective.
May 11 2020
