ARC reviews
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The claims department took my claim seriously and was extremely professional and kept progress moving.
Apr 26 2020
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The efficiency of this entire process with my claim was exceptional. Thanks to the staff at this company for all of their help...which was dealt with in a timely and prompt manner. They definitely get a 5 star rating from me!
Apr 25 2020
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Thank you for a straight forward and fast process. Doina
Apr 24 2020
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My initial contact was Cathy D. who was wonderful - very professional and caring. Frank Evans handled my case after that, and he too was efficient and professional. Overall, extremely pleased in how ARC handled my claim. Thank you!
Apr 24 2020
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Simple and efficient process to file a claim and receive a fair payment. Due to the coronavirus, it took a bit longer to resolve the claim, but understandable under the unique circumstances.
Apr 24 2020
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I am Amazon`s customer for over a decade, and had never thought that I will write such a positive report about the company. The accident was a disaster, but the way Ms Pugliese handled it made me respect the Amazon again. Also the person who made the damage estimate behaved very professionally and respected our privacy. Nothing negative to say (5 stars.) Cordially grateful, Rimvydas Augis,
Apr 23 2020
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If only all businesses functioned as fairly, effeciently, and personably as you have! Thank you. John K.
Apr 23 2020
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Only issue was it took 5 people to finally get to the person who could handle the claim. Probably could be streamlined. Other then that, very pleased with the Company’s handling of this issue and the promptness to respond.....thank you.
Apr 23 2020
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Thank you
Apr 23 2020
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Professional, efficient, and respectful. I felt listened to and feel everything is resolved. I appreciate this experience. Thank you
Apr 23 2020
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Considering the difficulty of getting estimates during the coronavirus pandemic, I appreciate the very reasonable settlement amount with only a single estimate.
Apr 23 2020
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Thank you for your prompt resolution to this issue.
Apr 23 2020
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Everyone involved were helpful and friendly. Thank you
Apr 23 2020
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My claim adjuster was pleasant friendly and informative . And absolute pleasure . Thanks for all your help
Apr 23 2020
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Thank you across the board. From the driver who couldn’t find me and waited for me exchanged the information apologized for his actions very genuine. The entire situation handled with ease. Thank you once again.
Apr 23 2020
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My claim was handled helpfully by phone because of lockdown and I do not have internet. Pictures sent from my cell phone showed damage. Associate was very professional and helpful. Thank you.
Apr 23 2020
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Dee Kanz was a pleasure to deal with!
Apr 23 2020
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Very impressed with customer care. Thank you!
Apr 23 2020
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I had some trouble seeing which fields were "required" on the submission form and it took several attempts to get thew form completed adequately enough to submit. Perhaps make the required fields more easily identifiable. Overall very please with the process.
Apr 23 2020
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While I was very upset upon seeing the damage to my mailbox, I’m very pleased that it was resolved quickly. Thank you
Apr 23 2020
