I'm very satisfied with my experiences with the initial chat contact to my final contact with Dee. I have loved Amazonand even more now! Great job!
Excellent service.
The process for filing a claim and having it approved was very smooth, and the representative was understanding. However, the rep said a claim check would take 4-6 weeks to process and deliver. That's not really reasonable for a property damage claim, considering the property repair needs to occur promptly.
Communication was excellent. Thank you.
Once initiated with ARC, things went smoothly. The resolution was fair and equitable for the circumstances.
Christina Steele was a Pleasure to work with. She provided me all that was necessary to file quickly.
Happy in every way. TheARC agent (Ivana? forgot her name already) was excellent!
My claim was handled very promptly, efficiently and professionally. It was handled to my complete satisfaction.
Everyone was very helpful, especially Brittany. I appreciate it.
Everyone I dealt with was courteous and efficient. Thank you so much.
Thank you!
I appreciate how quickly this was resolved.
It is unfortunate that the driver did not notice/ report the issues with our driveway if there were any, but am glad that amazon solved my issues
I appreciate ARCs response to my issue and I'm satisfied with the resolution.
Worked with Ivanka Puglise. She was terrific. The damage was relatively small and I appreciate Amazon quickly resolving it vs. having to work through my insurance company, an adjuster, etc. which could have taken a few weeks at best. Particularly appreciated during this time of pandemic when cash flow is intermittent. Thank you.
It was an upsetting situation that was resolved easily and efficiently by ARC. Thanks!!!
Mariella did an excellent job. However, I believe ARCs fee schedule was low
For question 2 no where on the page does it tell you that you cant use a mobile device. When i reached out because it wasnt allowing me to. The person made it seem like it wanst mandatory until i asked more prompting questions.
Thank you for such a quick resolution to this claim, thank you.
Excellent service.