ARC reviews
-
thank you i have a turp repair guy coming once i receive the check
May 06 2020
-
Thank you for being so understanding and prompt on a very unusual and unfortunate incident. My children and neighborhood kids will be very happy to hear they will be receiving a new basketball net to play on. Thank you again.
May 06 2020
-
Cannot say enough how easy and painless this process was. Thank you so much!
May 06 2020
-
Thank you for prompt and professional service.
May 06 2020
-
The team was very responsive, helpful, friendly and easy to work with the entire way. I had some delays scheduling to have the work quoted and claim completed because of COVID but the team was very flexible and understanding and once I got the quote they completed the claim almost next day! Again thanks for all of the help!
May 05 2020
-
Frank was very professional . Great person.
May 05 2020
-
This process was surprisingly pleasant. Very good customer service.
May 05 2020
-
Thank you! It did not download my video (only audio?) when I was filling out the form. Not sure what happened but wanted you to be aware. :)
May 04 2020
-
Thanks to Ivana Puglise for doing a great prompt job
May 04 2020
-
From the time I started dealing with Monae she was very professional, courteous & personable. She informed me of all the steps in the process and made me feel better about the entire situation. It was very frustrating at first because my husband & I had just paid for all the work to be done 6 months prior to this damage. I was very surprised that the process went so smoothly.
May 03 2020
-
Attaching docs is not intuitive
May 02 2020
-
Christine was helpful, polite, & respectful. Give that girl a raise.
May 02 2020
-
I was more the delay then your service-I found Mariella to be very patient with me and sent reminders to help me along. Once I got my stuff in, everything was very smooth and efficient. Thanks
May 02 2020
-
I have never been a claimant in such a minimal information gathering claim process - clear the purpose was to efficiently gather information not to deter the claimant. I would score it 10/10 and the human response was prompt and courteous- thank you
May 02 2020
-
N/A
May 01 2020
-
The claim department, ARC, were very professional and proficent. I just wish the AMAZON DELIVERY DRIVER'S WERE.
May 01 2020
-
I'm a senior citizen. I don't have a working camera either on cell phone or stand alone. At some point my neighbor was able to take photos and send them to you. However, the form would not allow for my not including photos and, in addition, would not allow me to type in a signature at the bottom. That was irritating.
May 01 2020
-
I provided documentation (the only documentation) of what it would take to fix the damage & the offer was 25% of it -- with NO EXPLANATION. Then no one would return my calls or respond to my emails. I would like someone to contact me please. 502/876-7833.
May 01 2020
-
It took a bit of effort to find the Claims Dept not associated with a specific order. But once I was in the system, it went smoothly.
May 01 2020
-
Thank you so much.. surprised that the resolve was so quick. I know know how efficient your Dept. works. So happy..
May 01 2020
