ARC reviews
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It was a pretty good experience except that initially I had to go through several people and was on hold for each one until I finally got to the person that was able to help me with the claim.
May 09 2020
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The women who did my claim was very PROFESSIONAL n curtious. She made it very easy.
May 09 2020
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This is the 4th time I had to replace my mailbox and I had no issues with ARC
May 09 2020
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Excellent and quick response to my claim. Thank you!!
May 09 2020
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As the claim was paid on the estimate, I hope that if additional costs are incurred once the repairs are made that I may reach out and receive as smooth a resolution. I am very pleased with the handling of this issue. Thank you.
May 08 2020
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Quick resolution. Never spoke with anyone. Great service. I assume the check will be received in the near future.
May 08 2020
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Very easy to process the claim. Not complicated. Little daunting to get an estimate now with the Cov19 crisis though.
May 08 2020
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I filed a claim and it was taken care of promptly. Thank for all your help.
May 08 2020
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Wouldn't it make more sense for AMAZON to properly train their new drivers? Word came from the tow truck operator that they venture forth at least three times a week to pull AMAZON delivery vehicles out of hazards and other off improved surfaces such as roads and improved lanes.
May 08 2020
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Thanks for the help and being kind.
May 07 2020
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all I can say is when I received the email notification to me of payment in full for damage to my car by an amazon driver truck I cried, thank you and God bless
May 07 2020
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Nicole was fantastic in handling my claim! Can't say enough about the way she handled this quickly and without any unnecessary complications or paperwork. Thank you!
May 07 2020
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Fantastic speedy resolution!
May 07 2020
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Thank you!
May 06 2020
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I would have appreciated an update on hit-and-run. Are the truck and driver both fine? What is the process when a driver hits property and doesn't communicate it to the homeowner?
May 06 2020
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Frank Evans was my claim manager and was extremely easy to deal with and was a consummate professional. Frank got back to me very promptly and I honestly can’t state enough how dealing with him made this situation much better.
May 06 2020
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The process went much smoother than I expected. Thank you for treating me like a valued customer.
May 06 2020
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My family wishes to that all involved for such a prompt, professional and dignified resolution.
May 06 2020
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It would be nice to have a form related to the type of damage incurred. I thought a quote was required originally so I was waiting on that. I also saw a statement on the form asking about car damage which didn't apply. that is why #2 above got the rating I gave it.
May 06 2020
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I am very pleased ..this is why amazon is the best co
May 06 2020
