ARC reviews
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Excellent service. I received my check promptly. Thanks to a great service team. Thank you very much!
Apr 22 2020
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Very fast response time and resolved with in a 24 hour period from the time I made the first call to file the complaint.
Apr 22 2020
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I'm receiving fair compensation for the planter that was broken by the Amazon driver error in delivering. I'm glad this was resolved. Thank you for your support. Also driver was very apologetic..
Apr 22 2020
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Efficient, understanding and fast that is how I describe the person assigned to my case thank you for handling it and helping us out so quickly
Apr 22 2020
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Very painless process and quick resolution. Only complaint was the length of time to receive the check (received on 4/20/20), but am willing to attribute that to the complications resulting from pandemic.
Apr 21 2020
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We’ve had a several drivers that have backed off the driveway and down a double sloped grade onto the grass in my yard. On a Sunday, one driver got stuck and made ruts trying to get out after of over a week of heavy rain and not sure why they thought that was okay, there were other choices to turn around. I let Amazon know and they promptly had ARC send me a claim form and I filled it out and sent In several pictures and they made an offer that was real close to a bid we’d gotten and we accepted the offer and are now waiting on a check. Thanks ARC
Apr 21 2020
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VERY PROFESSIONAL AND HELPFUL TO RESOLVE DAMAGES TO MY PROPERTY.
Apr 21 2020
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Resolution of this unfortunate incident was consistent with the superior customer service we've grown accustomed to with Amazon.
Apr 20 2020
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the adjuster Frank Evans was extremely helpful and understanding of my claim.. He helped resolve the claim in an efficient and timely manner. Thank you, frank. Herb Teitler
Apr 20 2020
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DKamz promptly took care of my claim. As soon as she received the claim form, she called me up and resolved the issue.
Apr 20 2020
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I was very very impressed with Anissia and the way she was able to work with me to initiate and resolve the claim. She is a fantastic representative of your company. Keep up the great work!!!
Apr 20 2020
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Very courteous and thoughtful handling of the claim.
Apr 20 2020
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Thank you
Apr 20 2020
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Frank Evans handled my claim. He was prompt and professional. Thank you for your quick action with my claim.
Apr 20 2020
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Mr Evans responded to my claim very quickly. He was very knowledgeable, courteous and professional. I was extremely impressed with his excellent customer service.
Apr 20 2020
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I was pleasantly surprised by the effective communication and quick response from Ivana Puglise
Apr 20 2020
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I have been told that I will be receiving compensation but I have yet to receive the payment. The wait is the only issue I have. I also couldn’t upload my documents on the original request.
Apr 18 2020
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I was pleasantly surprised by all the professional attention I received from Monae. I also must comment the driver of the delivery van . I think her name was Tatiana. Thank you for helping me navigate the forms etc. I am elderly and have difficulty with the computer but you made it seem simple. Thank you again . Melody Subashi
Apr 17 2020
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This was by far the best experience I've had with an insurance company.
Apr 17 2020
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Very happy with everything and the quick response!
Apr 17 2020
