Worked with me looked at facts very helpful
The Amazon Customer Service Rep initiated my claim and after submitting the details of the claim to ARC it was resolved to my satisfaction
Excellent claims service. Thank you!
The claims team was very helpful and resolved my problem. Thank you.
The local Amazon office made it confusing by coming out but not being the one responsible for the claim. The seemed to not want to take ownership but deflect responsibility. The main Amazon person and ARC were great.
Thank you. We appreciate you all taking care of the damage. Ill keep buying landscape lights and the delivery guys can keep mowing em down. LoL. John and Amy Larson
I'm happy that my claim was handled promptly and professionally
Wonderful process! Very professional.
Once the police got me in touch with Amazon claims, it all went smoothly. Thanks to the police and to Amazon claims.
The Amazon Driver ran over a sprinkler and I called to make the claim. They resolved and paid me back for the sprinkler within 3 day. Easy. And thank you!
My only problem was locating a phone number for customer service.
Smooth process from start to finish.
It took longer than I thought but the claim was resolved to my satisfaction. Thanks to Nikki who kept me in the loop, and helped get it resolved!
I was given an $250 flat rate due to no actual pictures of driver running over pipe but emails of the time it took place and after pics clearly shows facts. Pipe & address sign was much more than $250. It took $250 & $150 to replace.
I appreciate your understandings.
My claim was settled quick and easy very pleasant experience
Waiting on check delivery but so far experience has been very easy after contacting Amazon.
Thank you for assisting us with this accidental issue by the driver. We appreciate your swift response and the way you resolved it!
Very surprised how quickly things got taken care of!,,, excellent honestly.. thank you arc!
Great experience