ARC reviews

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Great experience

Mar 09 2023
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Only issues initially was understanding who to contact and who was owning this claim. Since this was an Amazon delivery issue, it wasn't clear when I should stop talking to Amazon and work through you, To be fair, there was email issues we found where mails were not getting to me.

Mar 09 2023
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It was hard for me to to send the claim form with that link at the begging but then I called to see how else I could Ed done it

Mar 09 2023
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Very professional, timely and reasonable resolution.

Mar 09 2023
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Amazon van drivers continue to drive off my driveway and onto the rain soaked sod, causing major damage to my lawn and sprinkler heads. Despite the sign at the foot of my driveway and notes on my account stating no vehicles allowed on my property, the drivers continue to ignore my instructions and cause continuous damage. This time the driver turned around on my front lawn, unbelievable. He should be fired for his blatant disrespect for personal property. Please find a way to prevent this from happening again and again. PLEASE!!! The claim was easy, efficient and I didn’t have to argue or fight to get funds for the repairs this time. The video submitted of the driver deliberately driving on my lawn kind of speaks for itself I guess.

Mar 09 2023
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It was a fast and efficient process. Thanks.

Mar 09 2023
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Thank you so much for resolving this issue promptly. I look forward to continuing to use Amazon.

Mar 08 2023
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The accident was unpleasant, but the process to file a claim and receive payment was incredibly easy and fast.

Mar 08 2023
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Upon completing the initial reporting, the interaction with ARC was surprisingly quick and the matter was resolved with ease and satisfaction. Thank you; it is much appreciated.

Mar 08 2023
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ARC did an excellent job in handling my claim. They were prompt, efficient and polite.

Mar 06 2023
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It take time but razonable am really glad with the claims solution crew nice and cooperative thanks

Mar 05 2023
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Super cooperative and kind people

Mar 05 2023
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The people that I delt with was very polite and helpful, the claim was resolved a timely manner, thanks for your help in resolving this matter

Mar 05 2023
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As a plaintiff’s attorney, I deal with claims all the time. This was amazingly efficient and fair. Wow.

Mar 05 2023
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Definitely satisfied with the help. Just wish it would’ve been faster.

Mar 05 2023
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N/A

Mar 05 2023
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Thank you!

Mar 04 2023
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Thank you for the quick response time.

Mar 04 2023
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It was initially difficult to get this started but once we did figure it out, the process was fairly simple

Mar 04 2023
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2/4/23 Once again today the driver turned around in our melted yard not just once but went forward and went into the yard a second time. I don’t get it as there were two open spots to turn around that is cement. Perhaps they should walk the delivery up if they can’t handle turning around or we will be back asking for repair to the yard for being torn up again. My husband and I both witnessed it. I don’t understand their thinking! Thank you!

Mar 04 2023