ARC reviews

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Excellent and timely service. Fantastic job!!

Mar 04 2023
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This is an annual occurrence with the drivers, hence the sign asking drivers not to park or drive into the lawn. Maybe it’s time to train the employees on driving, it’s not that much different than coloring, “stay between the lines “.

Mar 04 2023
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Just got ran around the first time calling had to call back a day later and the first person I talked to never said anything about having to fill out a form and submitting it but after that and I talked to a different person it was smooth sailing

Mar 04 2023
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I thank you for all your help..But with all due respect my time and frustration over this matter..Still upsets me that the Amazon driver had such neglect and carelessness when on my property...

Mar 04 2023
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Very impressed with how quickly my claim was processed and resolved. That kind of service is not so easily found anymore. Thank you Bill

Mar 03 2023
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My only complaint is that it took two weeks and three phone calls to finally have someone from ARC get in touch with me. The rest was flawless.

Mar 03 2023
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This was such a positive experience. Thank You for listening and reviewing and completing this claim in such a timely manner.

Mar 02 2023
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The process got off to a little clunky start, but once things began moving forward, the resolution came fairly quickly. Overall, we are happy with the process and the outcome!

Mar 02 2023
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Thank you for your quick service and cooperation.

Mar 02 2023
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Your driver's need more training on how to deal with accidents

Mar 02 2023
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Everyone I spoke with was pleasant. I received responses fast.

Mar 02 2023
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The amount offered for the damage was not as it should have been. The item was a large container that belonged to my parents. I was informed the the 2nd offer that increased by only $50 was the final offer and not negotiable. Very disappointed.

Mar 02 2023
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Yes, I will. Thank you for your decision. After I get the check I will get a professional to replace the mailbox.

Mar 02 2023
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I could not believe how efficient this was. Well done and thank you

Mar 01 2023
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The amount was ample to repair my lawn, once spring arrive. It was a very easily resolved, and I certainly appreciate that.

Mar 01 2023
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THIS IS WHAT IS NOT ACCEPTABLE. THIS IS WHAT IS WRONG. The fact that Amazon tells drivers they are allowed to turn around in customer's yards.. Send your drivers for training like UPS, fedex and USPS WHO NEVER turn around in customer's yards!!! Have them park on the road if they cant drive or backup safely. Amazon, you can do much better than this. What are you going to do to fix this issue?

Mar 01 2023
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The claim was handled quickly and professionally.

Feb 28 2023
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I would like to thank everyone involved in this matter. The promptness was amazing and the follow up correspondence was amazing job well done thank you

Feb 28 2023
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asked for an update to the claim after not hearing back for a week after the initial contact. claim was then handled rapidly.

Feb 28 2023
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We received our check in time to pay the contractor. Overall this process went smoothly!

Feb 27 2023