ARC reviews
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Took 4 weeks, but resolved to completion. Professional interaction.
Feb 14 2023
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I had trouble completing the form, but finally got it to work. I was trying to complete it on the phone and think that was the problem. Thank you for your fast claim service.
Feb 14 2023
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It took numerous times to get this done, but it was accomplished and I appreciate your team. One thing I would strongly strongly suggest is you look at my address for some reason your drivers keeps thinking there is a through road going through my driveway. It ends up in the neighbors yard Off of 1/37. His name is Gary Wright. We put a sign up right in the middle so that they don’t proceed but they’ve gone around it a couple times already so if you have the ability to fix that in your mapping systems I would appreciate it
Feb 14 2023
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Thank you for your collaboration in this matter. We are awaiting the check for the damage to the car that you said was on its way and the police will be able to close his report.
Feb 13 2023
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Perfect! Thank you.
Feb 13 2023
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It took four (4) weeks for this claim to be processed. I got a confirmation on Jan 10 that my claim had been received and did not hear anything more until Feb 7 with the resolution. A notification that the team was working on my claim at some point during those four (4) weeks would have been nice. Thank you.
Feb 13 2023
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My problem was solved with in a week with no back and forth emails, no stress You guys are awesome in what you do, keep up the great service Thank you
Feb 13 2023
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Simple to submit a claim. Prompt response.
Feb 12 2023
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It was said that we would receive the compensation for our torn up property and we still have not received our check in the mail.
Feb 12 2023
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It took a bit to get through to the correct party to handle my issue by way of the Amazon customer service phone number. But once I was transferred to the correct department and was able to speak with a human being, everything was resolved quickly.
Feb 12 2023
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Great operation! I could not believe how fast they were!
Feb 12 2023
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Thank you my claim was handled very quicky. S.Brom
Feb 11 2023
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Amazon drivers need more training
Feb 10 2023
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Thank you!
Feb 09 2023
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My amazon driver backed over my mailbox. The driver never told us. A driver passing by saw what happened and let us know. We were furious! My husband spent $200+ the next day, and spent his day off fixing it. I filed a claim and within 24 hours, I was sent an apology and check!!!! Good work! Thank you for making this "wrong" right so quickly!!!
Feb 09 2023
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I was really impressed of how fast the process took from start to finished. Great job...
Feb 09 2023
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Handled in very professionally and quickly
Feb 09 2023
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Very pleased.
Feb 09 2023
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Was prompt, friendly and easy. We are 'old folks' and not able to do heavy work like we used to do. Knowing that we have some funds to pay for the materials and labor is a great relief. Very impressed with everything about Amazon. Just wondering...why can't you guys deliver the mail too?
Feb 09 2023
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Everyone was extremely nice and helpful. Including the driver who caused the issue.
Feb 09 2023
