Everyone was extremely nice and helpful. Including the driver who caused the issue.
Very good customer service. Made the needs known, so i could respond & reply. Thanks for your prompt handling. Monika was wonderful
It was difficult to find how to begin claim process through Amazon. After I was able to speak to representative, the process was straight forward and fast. Thank you.
Great service.
Thank you for you time. Please advise when payment will be sent
Quick handling and professional servic.
No issues. A quick response and resolution.
Thank You
Thank you for reimbursing me for the cost of repair to my mailbox. The driver hit it and took off and my husband saw him and called him back when he went to neighbors house. The driver said he put in a claim and he never did. For future, the drivers should take pictures of damage and send it promptly. My husband was able to fix the mailbox, however we never took photos or kept receipts, however the claim dept. was still able to justify this issue. Thank you.
My 1st attempt to open a claim resulted in no one handling - no follow up. A 2nd phone call and a nice gal named Cynthia started the claim process - from that point forward everything was handled appropriately.
I have not received the e-check
I had to go threw many people, some there English was not good, could not understand them she hung up on me, made me very frustrated, but the last gentleman I spoke with handled this very good.
I am satisfied with my claim and the process
The Amazon team solved the problem without any issues.
I have not received payment for my damaged mailbox.
Thank you.
So far. I have never received an e-check and until this has arrived and proves to be negotiable, I can't reply 100%.
Thank you for under standing my problem & quickly resolving it
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Thank you for helping me out