ARC reviews
-
I appreciate the way our claim was resolved. Thank You
Dec 07 2022
-
Took a couple rounds with an online tech to get an ARC interaction going. No fault of ARC, just a fumble on the first tech who said that someone would be reaching out to me to solve the solution (what happened was that the vendor reached out to me - despite me being very clear with the tech that this was damage to my physical real estate and not damage to the item delivered). Overall an easy-to-understand format and surprisingly quick resolution! THanks
Dec 07 2022
-
My claim was handled very quickly and efficiently.
Dec 07 2022
-
Thankful that Amazon agreed to pay damages. This is the 3rd time a driver has destroyed our property, but never made a claims. We appreciate the quick resolve and hopefully will never need to claim again. Still upset driver was not carrying a license, only a picture.
Dec 07 2022
-
Thank you for getting back to me quickly and efficiently.
Dec 07 2022
-
Very professional and prompt service. Thank you.
Dec 06 2022
-
My issue was resolved in a timely manner
Dec 06 2022
-
I am very thankful for the prompt handling of this claim. This makes my overall opinion of Amazon very favorable.
Dec 05 2022
-
Smooth and easy process
Dec 04 2022
-
I never received payment. Just an email and text saying that it was coming.
Dec 04 2022
-
Surprisingly easy and expedient experience with ARC.
Dec 04 2022
-
Great job! Thank you for taking care of this promptly
Dec 03 2022
-
Requested information sent snd a resolve was issued immediately.
Dec 03 2022
-
I am a very happy Prime customer.
Dec 03 2022
-
Yes, I’m satisfied once I do receive the end, the agreed payment
Dec 03 2022
-
A less convuluted way of receiving payment would be preferable. I am very careful about disclosing banking info due to security concerns. Would prefer a mailed check or gift card and charging a percentage to use a direct deposit service is sleepy.
Dec 03 2022
-
I can honestly say I wasn't expecting an easy experience. I was totally blown away by the process. It was so straightforward and seamless it definitely softens the blow of having had damage. Kudos!
Dec 02 2022
-
I was happy that they made an attempt to resolve this but unfortunately the same problem just happened again this afternoon
Dec 02 2022
-
Special thanks to Christine Steele, Tene, Monica., and Tiana.
Dec 02 2022
-
Please please please don't blame the driver for this. Mistakes happen, we really don't want to see anything happen to them, they felt so bad about it. Thank you.
Dec 02 2022
