ARC reviews
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QUICK AND EASY
Nov 10 2022
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Very good
Nov 10 2022
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Impressed at how quickly AMZ handled this claim. Very much appreciated.
Nov 10 2022
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Everyone I spoke with through this process has been extremely kind and helpful.
Nov 10 2022
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Very good customer service, thank you Alexis.
Nov 10 2022
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Thanks for prompt response.
Nov 09 2022
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When I first called Amazon about my property damage I was very unsatisfied. They just kept trying to refund me for my 10 dollar item. Then just kept saying I'm sorry it will never happen again. They also barely spoke English. I finally got them to say they would make a claim but they never did. Then I called again and they did actually make a claim. Once it got into the claims team, I never actually spoke to anyone. But I did recieve an email. I wasn't able to upload all the pictures and videos due to thier format to thier documents but it ended up not being a problem. They obviously got the jist of what had happened and approved my claim rather fast. Thank you for righting the wrong of your driver.
Nov 09 2022
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Nikki was great. She was very professional and handled my claim perfectly.
Nov 09 2022
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I appreciate how quickly my claim was resolved
Nov 09 2022
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It did not seem like Amazon wanted to reimburse me and turned down my claim twice. They intentionally wasted my time going back and forth trying not to pay the claim.
Nov 09 2022
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I appreciate how everything was handled from start to finish
Nov 09 2022
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Thus was my experience with e-check but your ream made it easy. The whole process was easy. Thank you
Nov 09 2022
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Being a claims representative myself, I appreciate the promptness in resolving this matter. I hope to receive payment soon. Thank you for your assistance
Nov 09 2022
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Easy and very pleased! Thank you so very much!!
Nov 07 2022
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The team was polite, quick and efficient. I was very pleased with how the claim was handled. My only recommendation to improve the process would be to review the claim form. It was a little confusing.
Nov 07 2022
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Thank you for resolving this issue so fast. We definitely appreciate the attentiveness. Very good customer service.
Nov 07 2022
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Communication was great but taking 20-30 to pay claims is not great customer service.
Nov 07 2022
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Very fast and professional. Also fair as to reimbursement for claim reason.
Nov 06 2022
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I at first thought the initial evidence of what happened was enough to warrant the damages to be taken care of but once I sent the second email after being told I hadn’t provided enough proof of what happened you did the right thing and approved the claim so I am appreciative that it is resolved thank you.
Nov 06 2022
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Handled very well, thank you.
Nov 06 2022
