ARC reviews
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Fast, efficient, easy to communicate with appropriate person.
Dec 02 2022
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The first individual I spoke with about this matter was a customer service rep that kept guaranteeing me. They could fix the issue without me talking with the logistics and the ARC team and explain to them that that was not correct. I need to speak with logistics, so after I got over that speedbump with that representative, the logistics team was professional and quickly resolve the issue. Thanks Paul C
Dec 02 2022
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ARC was absolutely on the ball! They were very communicative from the start, through the entire process. The claim form was simple to fill out, attach photo proof and submit. I received payment for my claim less than 24 hours from submitting it. Thank you so much for your promptness and due diligence, much appreciated!
Dec 02 2022
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After a frustrating problem with the website, I was contacted by email apologizing for the the fact that the website was not functioning and asked to respond to questions by email. I then got a response saying they were going to reimburse me $95 for repairs. I received a check and am satisfied with the resolution. Thank you, Bonnie
Dec 02 2022
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keep on truckin
Dec 01 2022
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I understand Amazon has an outside entity handling their damage claims but it would be nice to be able to speak to someone about making sure the situation doesn’t happen again
Dec 01 2022
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This was a very upsetting incident, and it has disrupted my family greatly. But I am grateful that it was resolved, amicably, and quickly.. -Joseph Caruso
Dec 01 2022
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I am satisfied up to this point in my claim experience. I am satisfied at the pace it seems to be getting resolved. I had some anxiety completing the online form, because I’m not very good with computers. I am impressed with the speed of resolution, because of the size of Amazon the company!
Dec 01 2022
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We were pleasantly pleased with the promptness and getting it handles. we are waiting on our refund but I am sure that will be just as prompt.
Dec 01 2022
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Thanks
Dec 01 2022
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Please keep Amazon trucks off my new driveway.
Dec 01 2022
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Fast and easy process.
Nov 30 2022
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Just to your drivers to drive slow the speed limit here is 30 and sometimes less because there's dogs and children running around and they're driving too fast but I'm glad I have cameras cuz she thought she would have got away with it she was about to take off but I caught her thank you so much for everything
Nov 30 2022
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Thank you for addressing my claim accordantly.
Nov 30 2022
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Amazon was very responsive understanding of the trouble that was caused by one of their delivery drivers. Resolved our issue very quickly.
Nov 29 2022
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I am very impressed with the attention given to my claim. Thank you for making it so seem less
Nov 29 2022
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Great service, responsive, empathetic. I recommend.
Nov 29 2022
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Quick and fair
Nov 29 2022
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The lady took care and handled my claim
Nov 28 2022
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Thank you very much for handling it quickly
Nov 28 2022
