This matter was handled super fast. Thank you for taking care of your customers.
Handled very well.
Thanks for seeing the need to pay for the repair of my driveway. I continue to use Amazon often.
Monika was helpful! She did great job! Thanks.
Very professional and prompt
The incident was unfortunate tho it was resolved with professionalism and prompt service. Thank you.
Things went well, except for the fact that I had to request three times to be allowed to submit my photos by text rather than by email. No one seemed to read my first two requests.
Thank you for the fast response to my claim. I will be able to hire someone to fix the damage in my yard.
HArd to find who to call/email to place a claim. other than that, everything was fine. Thank you.
Having to submit the details of the loss repeatedly was aggravating. Other than that, overall, I was satisfied with the handling of the claim.
I was very pleased with how easy it was to take care of this complaint.
Thank you for your professionalism and kindness.
it was an easy and prompt process
Excellent service and timely response
I want to take this opportunity to commend my adjuster, Alexis Posinski, for helping me through the claims process. She was very gracious and accommodating at all times and I offer my highest praise for her professionalism and commitment to a positive customer experience.
However, I continue to have drivers damage my property and the basic issue has not been resolved in keeping them on the road, and not driving through my yard. Basic common sense and courtesy has escaped these idiots.
There needs to be a behavioral change among Amazon Prime drivers or the same situation will repeat, as will the claims for property damage.
Handled very promptly and professionally.
Easy to work with & they quickly resolved my issue
A little slow