The communication was rather spotty. It seemed to take longer than necessary to resolve the claim.. Having said that, my interaction with Miss Sharpe was positive. Thank you
The process was slow initially, but was ultimately resolved. No complaints.
Thank you. Your doing a wonderful job.
After filing a claim and waiting a month with no communication other than "thanks for submitting your claim" on the initial day, I finally emailed the adjuster at the given link from that day to ask about the status of the claim. Once I did, the issue was resolved within days with no problems.
Easy and quick process.
If I had to pay someone to put in a new mailbox it would considerably be over 100 dollars. The irony of this whole ordeal is that Amazon hit my mailbox and left. The video does not lie. On top of that Amazon makes Billions in revenue and I get a check for 100. I really think you need to send that driver here to put in the box and secure the post that he twisted. I can supervise him. Rob Polecaro
The only problem I had was that the chat button was directly over the accept button of the privacy notice once passed that no problem.
This was much easier to resolve than I expected. I feel we were treated fairly and taken care of in a reasonable amount of time.
Thank you.
I am not arguing with the settlement. I just wish the delivery people would respect my property, and deliver to. The front door. Leaving packages on. The road, or 1/2 way up my driveway is not professional, or appropriate
Couldn't be happier with the process - quick and easy
Kudos to the ARC team and especially to Alexis my claim rep … she and the team helped me thru this issue, kept me posted of status of my claim and all were pleasant, explained and answered all my questions . Again kudos to Alexis and the entire team !!!
Very smooth operation. Thanks!
I appreciate how well everything was handled.
At first I was unhappy with the claims process. However, I feel that once ARC got involved it moved forward quickly and I am satisfied with the resolution.
a professional resolution. Thanks
Thank you again for making the situation right. A lot of time and money was spent building up our property and it was destroyed in an instant.
Sorry this happened in the first place and I was inconvenienced with having to make a report but I am very pleased with the way it was handled and my interaction with Tiffany both went smoothly.
All went very well. Thank you.
I am pleased with the swift outcome. After providing video and pics, I was skeptical after you wanted MORE proof but I understand and I thank you for doing the right thing and taking care of the damage. You get a thumbs up from me!