The only problem I had was responding to the forum that was intended for vehicle damage and I had property damage.
Is a great company in all the ways
I appreciate the prompt attention to my claim and fast resolution once the documentation was provided. Very customer driven and excellent experience to closure. Thank you, Ernie Betancourt.
I’m very please the way ARC handle my claim and want to say that is not everyone can drive them trucks some them driver need to be train and not just because the have a driver license
Overall an impressive process and disposition of my claim. Thanks
Excellent all around. Great job! Thank you!
Good communications, professional and prompt.
Process was easy to follow and outcome was fair.
I couldn’t be more pleased with the process of getting my claim settled. Thank you for a truly painless process.
VERY satisfied with how easy and quick it was to submit my evidence and resolve my claim. Thank you!
Please make sure that Amazon Truck does not Ever Park on my Grass again and Damage it. Or I will be expecting Compensation.
I want to thank you so much for resolving our claim with such kindness and understanding . Truly great people and company . Donna
The email communication from ARC doesn't reference Amazon anywhere and looks like Spam. Seems like it could be branded a bit better and more professional/official. Otherwise, ARC was great at communicating quickly.
COULD HELP IF THEY CAN HELP YOU UNDERSTAND EVERY STEP OF THE PROCESS, I HAD TO CALL EVERY TIME I HAD A QUETION BECAUSE I WASNT TOLD, BUT REALLY FAST PROCESS. THANK YOU.
We appreciate the prompt service on handling this claim. It’s not to often for things of this nature to be handled so quickly. We really appreciated it and thank you
Amazon was hard to contact, but as soon as I uploaded a photo/video of property damage, it seemed like 5 different Amazon entities, including ARC contacted me for information. It was overwhelming. After I realized who I needed to talk to it was straightforward, but at first it was stressful, then overwhelming before it became clear.
Quick response time and good line of communication
Scott was a pleasure to work with. He worked promptly and swiftly to come to a fast resolution.
I think this was a smooth transition
Thank you for the no-nonsense efficiency!