ARC reviews
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Thank you for fixing the problem
Apr 08 2022
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Only difficulty faced was in getting the check to print properly. Full check wouldn't print and numbers cut off. Took many attempts and different ways to finally get a full print of check that could be Mobile deposited. Would be easier if checking account, venmo, or zelle could be linked.
Apr 08 2022
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Awesome customer service!!
Apr 07 2022
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Thank you for your assistance in resolving my issue.
Apr 07 2022
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Thank you so much for solving my problem. Please make certain that your drivers know that they are not to drive up our driveway. Thank you so much.
Apr 07 2022
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We are very pleased with the prompt reimbursement we received.
Apr 06 2022
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Thanks for solving my issue in a timely manner... Also your team stayed in touch from start to finish.. Thank you
Apr 06 2022
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The ARC Team should be commended for their exceptional and prompt handling of the claim. It shows that Amazon/ARC is very customer driven. Thank you again.
Apr 05 2022
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Courteous quick service Answered all questions
Apr 05 2022
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Thanks ????
Apr 05 2022
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Thanks.
Apr 05 2022
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Initially the rep stated my son was not considered a witness to the accident as a minor, this is wrong, he’s a valid witness in court of law
Apr 05 2022
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The claims process was slightly confusing initially. Once I figured out how to submit a bill to you, it was resolved very quickly.
Apr 05 2022
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The system was easy to use and my claim was resolved very quickly.
Apr 05 2022
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I’m very happy with this whole experience and feel like the situation was handled professionally, timely, and appropriately.
Apr 05 2022
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I also want to acknowledge that the driver that cause the damage was polite and apologetic, he could of drove off without a care but he stay and represented his company with ethics . Unfortunately it’s a busy street with minimum parking and I see it as an honest mistake .
Apr 04 2022
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I am still waiting for the check, but my issue was resolved swiftly. I am hoping I will receive my check soon.
Apr 04 2022
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I had to reach back out to the claim department after a few weeks to see what was holding up the process. Lack of communication, at this point, is my only complaint. I see the check has been issued. Hopefully it will be received quickly.
Apr 04 2022
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My claim specialist Christine was amazing
Apr 04 2022
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Easy process but the total amount of dollars received for the damage was way too low.
Apr 03 2022
