ARC reviews

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Took awhile between adjuster sending me email and said several business days to get back with me. Almost 3 weeks went by and finally heard back once I emailed them. You all had a video of the incident and should have been handled easily and quickly. Unfortunately your drivers continue to now drive into my yard off of my driveway, I just dont get it..

Mar 21 2022
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Wonderful service and prompt

Mar 21 2022
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Remarkable how great the customer service was to me I did find it difficult to determine who I needed to notify.

Mar 20 2022
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Great Service. They helped me through the process, promptly and quickly. Very happy i could get my truck fix asap. Thank you team for a wonderful painful process.

Mar 20 2022
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Thank you

Mar 20 2022
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Thanks

Mar 19 2022
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great service!

Mar 19 2022
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Could not give a positive rating for the first question 1 because I contacted Amazon on the day the incident occurred. I received voice confirmation that someone will be contacting me in few days to open a claim and that was followed up with an email to confirm my phone call. Waited 2 weeks and finally I had to call Amazon back to start a claim. After that everything went smoothly.

Mar 19 2022
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Thank you!

Mar 19 2022
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This was handled very promptly.

Mar 19 2022
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My only problem with the process is that I received multiple requests for the form to be completed, but never anything after you acknowledged you received the forms. I emailed 4-5 days after I received acknowledgment to verify it was still in progress and not lost somewhere or something else was needed.

Mar 18 2022
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Thank you very much..????

Mar 18 2022
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Best customer service in the world. No one else even comes close. I am comfortable and confident that when I order from Amazon I dont have anything to worry about. And I mean anything. Thank you so much arc for making the every day consumer have trust in on line purchases.

Mar 18 2022
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I did have to send the pictures of the damage several times but once they received it, the claim was processed quickly.

Mar 18 2022
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I have nothing good to say!

Mar 18 2022
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I have received the payment. Thank you for the prompt resolution.

Mar 18 2022
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I was disappointed when ARC Team first stated they could not move forward with the claim, but a couple of weeks later I received an email from ARC letting me know that my claim was approved and that damaged caused by a Prime driver would be reimbursed. So happy ARC followed up on my claim.

Mar 18 2022
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Great service. Easy communication.

Mar 18 2022
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I was extremely surprised as how easy this was . The whole process was easy and did take a lot of my time. Everyone I spoke to was very nice and took thier time to listen to me as well get my issue resolved . Great job and thank you

Mar 18 2022
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Was surprised with how well the claim expierence went. Unhappy I had to file a claim, but it was handled quickly and easily, happy with the whole claim expierence..

Mar 17 2022