ARC reviews
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Best process! I was anticipating a long process.. I was wrong! Updates were given timely and communication was perfeft!
Jul 25 2021
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The claim process was smooth and hassle free from start to finish.
Jul 25 2021
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It took two attempts for them to enter the correct Email address in their system. Once they entered the correct Email and I received the link to enter the claim information it went smoothly.
Jul 25 2021
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Thank you for the prompt response. I am very satisfied with all that has been done.
Jul 24 2021
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It would be nice to speak with someone from Amazon management so that I could let them know how I was treated by the Amazon driver.
Jul 24 2021
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Thank you for making this process easy and completed in a timely manner. Greatly appreciate your service!
Jul 24 2021
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They didn’t hassle me at all, which is what I expected from a claims company. But they were efficient and fair. Also, friendly, which goes a long way.
Jul 24 2021
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Thank you for understanding.
Jul 24 2021
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The whole process could not have been more fast and efficient. Thanks very much!
Jul 23 2021
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Very simple
Jul 23 2021
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This was done in a timely manner
Jul 23 2021
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Only part I wasn’t “satisfied” with, was being asked for video proof of the actual driver & van during the incident “or the claim cannot move forward”. I understand there are many people who try to blame damaged property on other people/vehicles but that isn’t Always the case. We don’t have security cameras on our property & we Aren’t connected to our cell phones 24/7. I appreciated you guys taking my personal eyewitness account of the incident. Thank you.
Jul 23 2021
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I was dreading this whole claim process after the Amazon van hit my boat hitch. I have to say this has been the smoothest and quickly executed claim process I have been through. Thank you for making a horrible situation bearable.
Jul 23 2021
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Thank you for taking care of our property.
Jul 22 2021
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It seems like when my claim was finally approved the distribution of payment got lost in the shuffle somehow. I followed up a few times and when I pushed hard I received a prompt response. Thanks.
Jul 22 2021
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Efficient and personable
Jul 21 2021
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Quick, efficient service. Thank you very much.
Jul 21 2021
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Claim was satisfactory but email communication was lacking. When I called to speak to a rep, she promptly assisted me and addressed all my questions.
Jul 21 2021
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Thought it was really gonna be a hassle. Was surprised it was resolved so easily. I would like to add I was lucky to have video evidence of the incident. The driver should have at least left a note Thanks again
Jul 19 2021
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I HAD TO REACH OUT AND FOLLOW UP TO GET THIS DONE...THEN THINGS QUICKLY HAPPENED. Thank you for your service on this claim for me:)
Jul 19 2021
