ARC reviews
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I had a better response from my email than me trying to file the incident report with photos and video. But it was handled thank you
Jul 19 2021
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The process was very smooth. The forms were user friendly and receipt of my claim and attachments was acknowledged immediately. Thank you very much!
Jul 18 2021
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Uploading is a bit tricky. Especially from a Ring Camera as the file had to be shortened because it was too large.
Jul 18 2021
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I just couldn't get over how the driver knew she hit the mailbox by looking at it but she never came to my house to explain what happened and I saw it happen. She drove off and I had to drive and track her down to confront her about it. Only then did she cooperate. That was unbelievable.
Jul 17 2021
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Very kind and helpful.
Jul 17 2021
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Fast response on the whole claim filing. Thanks for addressing this issue
Jul 17 2021
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After a couple initial hiccups I felt my claim was handled fairly and in a timely fashion.
Jul 17 2021
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Easy and fair process I’m happy with the results assuming my check comes in the mail ????
Jul 16 2021
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My only complaint is not towards the agent that handled my claim but the fact that the Amazon delivery driver did not report the incident. Had it not been for my security camera, I would not have known who damaged my property. I hope some appropriate action was taken towards the delivery driver and his negligence.
Jul 16 2021
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Everyone was very helpful and understanding and the claim was resolved very quickly. Thank you so much!
Jul 16 2021
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They handled my claim quickly and efficiently. I am very satisfied with my experience.
Jul 14 2021
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My claims lady, Jenni was wonderful! The email you sent from the team from Amazon about not believing my claim was down right insulting. It was not from Jenni. I love Amazon and am so happy you have people like her. Thanks again Jenni!
Jul 14 2021
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I was pleased at the resolution of my claim.
Jul 14 2021
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Smooth and quick.
Jul 11 2021
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I wish I could have spoken to a live person regarding my claim even though the video evidence was indisputable. Very impersonal but ok with the results.
Jul 11 2021
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After providing the information initially requested with the claim, I heard nothing for a couple of weeks. When I initiated contact again, I was told for the first time of additional information that was needed. After providing that, the claim proceeded very quickly.
Jul 10 2021
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Had to request an update or confirmation that the adjuster had moved the ball forward once I had provided all necessary information.
Jul 09 2021
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Handled quickly and professionally
Jul 09 2021
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I would like to thank the team that handled my claim. The event strengthened my faith in fairness and integrity. The team was very professional and easy to work with.
Jul 09 2021
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I am very satisfied with the customer service I received on my claim!
Jul 09 2021
