ARC reviews
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Thanks for the prompt service and resolving my issue
Oct 20 2021
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From Amazon customer service to you guys. The service, professionalism and personal commitment to not brush people off like so many companies do now and days was top notch.
Oct 19 2021
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I took a while to find the correct people, but once found they were very helpful.
Oct 19 2021
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I introduced the claim form promptly but it took a little bit too long to get feedback . Don't say a couple of days if it is 4 days ..
Oct 19 2021
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Great experience, start to finish
Oct 19 2021
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sending photos was difficult for arc to retrieve and I had to send them 3 times to get any action on my claim. Once the pictures were looked at by the adjuster all went well. Christine handled things very well and quickly very professional and pleasant to deal with
Oct 19 2021
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Our request was handled very quickly and the correspondence was all immediately answered! We truly appreciated this response
Oct 19 2021
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As much as the experience with the claim went well, I wished the it could of been avoided.
Oct 19 2021
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What a quick and efficient way to handle this. Thank you for making this a seamless process!
Oct 18 2021
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They quoted me an amount via email and I received an email stating an amount lesser than what we agreed and didn't respond to me correcting it.
Oct 17 2021
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Quick and professional! Thank you.
Oct 17 2021
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I do appreciate and thank you for looking into this matter and accommodating me. I do hope that the drivers will be more attentive on following special instructions for packages.
Oct 16 2021
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The claim agent was very nice and personable. I appreciate it.
Oct 16 2021
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The adjusters were prompt, fair and professional
Oct 15 2021
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1) The amount received was less than expected, 2) No appraiser came to inspect the damage; 3) no opportunity was provided to negotiate the amount, 4) I doubt a masonry contractor could repair the damage for only $100 (what I received from you).
Oct 15 2021
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You didn't ask what I wanted. You really think I want to fix the ruts in my yard and reseed it?! YOUR driver messed up my yard, YOU should fix it. It's kinda a slap in the face that I have to get out there and correct YOUR mistake.
Oct 15 2021
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Absolutely happy with the outcome. My son is very happy! I highly appreciate a company that really takes care of their customers it shows that you guys do care about us and not just the money. Thank you.
Oct 15 2021
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The upload tool was a bit confusing. I couldn't tell if my video and photos had been uploaded and included in the form.
Oct 15 2021
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The amount paid was not adequate
Oct 15 2021
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This is how a company should handle customer relations. Well done, thank you
Oct 15 2021
