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    Thank you for settling my claim so quickly. Your team is fantastic!

    Sep 23 2021
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    It took a little time to get to correct department, but after that it was quickly resolved. Thank you.

    Sep 23 2021
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    Thank You!

    Sep 23 2021
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    Excellent service, support and follow thru. Much appreciated and thank you.

    Sep 23 2021
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    The ARC team was professional and responsive to my situation. It was handled in a timely manne,r and the issue was resolved fairly. Thank you.

    Sep 22 2021
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    Very easy to use, quick and helpful.

    Sep 22 2021
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    Thanks to the claims department for processing my claim in a timely manor.

    Sep 21 2021
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    Hello. I appreciate the end result, However, The process was cumbersome. Thanks to all for their efforts for these loyal Amazon fans. Sincerely, Brad & April Dillon

    Sep 21 2021
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    The initial contact by phone was difficult due to not understanding the persons heavy accent. I finally got someone who who spoke clear English and directed me one what to do. I was very pleased with the quick response to my emails and text messages and my claim was processed in a shot time. Thank you.

    Sep 21 2021
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    The initial reporting of the damage took a 25 minute phone call in which the rep documented my claim; then a text said an email had been sent from ARC, but it wasn't sent; then it took more of my time to complete the online claim form and upload pictures, all totaling at least an hour of my time. This doesn't count the time it will take me to get a plant from a nursery next spring when they can get one and then more time for me to plant it. I'd say Amazon got quite the bargain and I got the headache. I'm not at all happy with the Amazon driver.

    Sep 21 2021
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    I spoke with Jenny from claims. She was very professional.

    Sep 20 2021
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    Thank you! G.D

    Sep 19 2021
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    Thank you

    Sep 17 2021
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    Thank you very much!

    Sep 17 2021
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    Thankyou. Super impressed with how quickly and efficiently this issue was resolved.

    Sep 17 2021
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    ARC took my claim and handled it quickly and professionally. From the first phone call to the last email, everything was handled properly. I appreciated the seriousness and professionalism they had with this entire process. Thank you.

    Sep 16 2021
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    Thank you for your help.

    Sep 16 2021
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    Very impressed and appreciate the fact ownership was taken and issue was responded to promptly.

    Sep 16 2021
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    I do alot of business with Amazon, and I usually don't have an issue. But this time. The driver went to my neighbors house, and instead of turning around and coming up our driveway, they just went right through the grass! It was a rainy, wet day, and they tore up our grass and left tire ruts. We will get this repaired, but the drivers need to be more careful. I'm pleased with the outcome.

    Sep 15 2021
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    Wow, this showed amazon clearly cares

    Sep 15 2021