ARC reviews
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The claim was resolved very quickly and everyone I spoke with was very professional.
Oct 31 2021
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Very professional and very pleasant to deal with
Oct 31 2021
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All good.
Oct 31 2021
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Waiting for check to arrive but I'm sure it will b here soon
Oct 30 2021
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I honestly expected this to take up a lot of my time and be frustrating. It was neither, awesome job!
Oct 30 2021
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Pleasantly surprised this was not as bad as I thought it would be. Good job Amazon!
Oct 30 2021
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Very impressed on how quickly the claim was taken care of. Easy steps to take care of the issue. Thanks for all your help.
Oct 29 2021
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Straightforward and professional.
Oct 29 2021
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Thanks for your prompt resolution and settlement of my property damage claim
Oct 29 2021
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Process with ARC was seem less. I can’t say the same regarding my experience with Amazon customer service. I was asked to obtain package delivery information (I.e. tracking codes) for a package that wasn’t even mine but actually a neighbors.
Oct 28 2021
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Assertive and kind
Oct 28 2021
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Mishaps happen, it's part of logistics. The difference is how it's handled afterwards. I thank you for your prompt response in order for me to solve these issues. Semper Fi!
Oct 28 2021
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Great process. ARC Claims Rep Nikki was gorgeous, respectful and understanding. Great communication from start to finish both electronically and on phone.
Oct 28 2021
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QUICK RESPONSE AND DELIVERY
Oct 28 2021
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The first time I called I didn’t hear for a few days. Than I called and they could find the claim. Jay filed a new claim and it y to urned out fine Than you
Oct 28 2021
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Arc was very easy to work with. The difficult part was going to through Amazon in the first place to get in touch with arc. Got bounced around on the phone and hung up on several times with Amazon before they got me in touch with arc. Amazon should make it easier on the website to contact them and get in touch with arc.
Oct 28 2021
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Well handled, no hassle, very fair offer.
Oct 28 2021
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I was unable to find where I could add photos to the original claim.I had to fill out a 2nd claim to do so.Other than that I am satisfied with how my claim was handled.
Oct 27 2021
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What a pleasure working with Amazon. I am very pleasantly surprised by how professional this was addressed. Thank you. Great Job.
Oct 27 2021
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Very efficient handling of my claim. I hope AMAZON will ask their drivers to NOT turn around in private driveways.
Oct 27 2021
