ARC reviews
-
Thank you.
Oct 14 2021
-
From the first person I spoke to at Amazon, who moved me to supervisor with clear handoff, to the submission to claims thru the resolution. Absolutely wonderful !! I couldn’t be more pleased with how everyone treated me and solved this. Thank you !!
Oct 14 2021
-
Claim amount was a little low compared to quotes I received from two different landscapers.
Oct 13 2021
-
I am quite pleased with this whole process. I have been treated with respect from start to finish. In addition, the process was resolved in a speedy manner. Thank you so much!
Oct 13 2021
-
Excellent interactions all around!
Oct 13 2021
-
I’m awaiting the gift card. I certainly hope the Amazon drivers will take more care in delivering packages in the future.
Oct 12 2021
-
very happy. quick response time and very professional! thank you
Oct 12 2021
-
Handled like professionals. Even when I picked on them
Oct 12 2021
-
My claim adjuster Nikki Goss was very courteous and helpful
Oct 10 2021
-
Reasonable. I had a small claim.
Oct 10 2021
-
Great service with getting my claim resolved. Thanks.
Oct 10 2021
-
It was a good experience filing the claim. I should have not have to fIle a claim if Amazon trained their drivers properly and respect property. Poor decisions by this particular driver was the cause and I hope no one else has to endure what I had to deal with. Thank you for you quick response
Oct 09 2021
-
It seemed as though Amazon handle this claim fairly swiftly and efficiently thank you. My only issue is that I did not get any information as to whether the driver who hit my truck and drove off was reprimanded.
Oct 09 2021
-
Agent was very polite.
Oct 08 2021
-
Fast & great service
Oct 08 2021
-
The communication went dead for a week, and I couldn't submit the video of the incident due to file size limits of the upload, but other than that everything went fine.
Oct 08 2021
-
Very efficient and straight forward process. Only issue is that I first attempted to report the problem via the customer service chat bot and they could not understand the issue (kept wanting to refund my order) and did not refer me to the right place. Once I requested a phone call and talked to a living person the issue was addressed quickly
Oct 08 2021
-
Quick and easy
Oct 08 2021
-
It would be nice to have a way to see the status of the claim and get some information about the resolution.
Oct 07 2021
-
Very fast response and great customer service. Thank you all!
Oct 07 2021
