ARC reviews

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Thank you for the empathy shown and how promptly our claim was handled.

Jul 22 2020
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Outstanding communication and support!

Jul 22 2020
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Handled in a professional manner, Easy to summit pictures of damage. Got back to me in a timely manner. Great job Amazon!

Jul 22 2020
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I am pleased with the promptness of the claim process through to completion. As the victim of an unfortunate incident, I am happy to see the required efforts on my part were kept to a minimum. Thanks Steve

Jul 22 2020
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It would be helpful to communicate detailed explanations of claims offers for customers to have a clear understanding of the amount. Other than that, everything was great. Thx!

Jul 22 2020
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Very efficiently handled. Thank you

Jul 22 2020
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Everyone was really nice and very apologetic for what happened. My claim was resolved very quickly. That is why I will keep shopping with Amazon. There customer service is wonderful.

Jul 22 2020
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Thank you for handling this. I appreciate it. thank you

Jul 21 2020
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I appreciate the efficiency in resolving our claim. I just want all delivery drivers, whether they are Amazon employees or contracted drivers, to drive slow and with caution to people and pets while on our property. Also with respect to our property.

Jul 21 2020
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Thanks to Christine Steele, my claim was submitted flawlessly. She was great and very professional throughout my claim process.

Jul 21 2020
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I was pleased at how quickly the claim was handled. I am still unhappy with the situation and hope to speak more with Amazon. Thank you for your assistance. I have not received the check yet but was informed it would take a little longer due to current situation. Thank you.

Jul 21 2020
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To get connected to ARC took a few days but that was due to Amazon. Once I was connected it went very well and fast.

Jul 21 2020
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Thank you for taking the responsibility of the damage.

Jul 20 2020
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We were very impressed about how quickly our claim was taken care of. Thank you to all who were involved in the process,

Jul 20 2020
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Very positive experience!

Jul 20 2020
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Thank You

Jul 20 2020
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I recognize the challenges that Covid-19 has presented to the business world. I appreciate that your company has been able to resolve my claim.

Jul 20 2020
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It was a very easy process. Please know I wasn’t really upset with the driver. Accidents happen and things are crazy right. now. Thanks!

Jul 20 2020
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Representative was professional, efficient and prompt with response, wonderful to deal with.

Jul 20 2020
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First class experience.

Jul 20 2020