ARC reviews
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Thank you. It took some time to be connected to the right person at Amazon but once ARC had the claim the ARC agent was very responsive.
Jul 20 2020
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One bad apple does not make me change my opinion about the company. Amazon is always very responsive to their clients.
Jul 20 2020
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I was pleasantly surprised that this process was so quick and professional. Looking forward to having my damaged driveway back to tip top shape.
Jul 20 2020
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Excellent customer service and handling of my issue. Thank you!
Jul 20 2020
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Dan I believe was his name handled things very well. I appreciate all he did and how he handled this issue. thank him and ARC very much for everything!
Jul 20 2020
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The interaction with Christine Steele and Joy (initial claim respondent) were both very efficient and extremely helpful in resolving my claim and have been very happy with all interactions with Arc claims! Thank you for all your help!
Jul 20 2020
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This customer service went so smoothly Thank you!
Jul 20 2020
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easy and seamless - thanks!
Jul 20 2020
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The first time I called the rep gave me wrong information and I had to call again. On the second call things went very smoothly.
Jul 18 2020
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Very pleasant experience.
Jul 17 2020
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Quick and easy process
Jul 17 2020
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Thanks for processing my claim promptly and efficiently, Christina.
Jul 17 2020
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thank you
Jul 17 2020
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The amazon driver accidentally hit the gate as he was exiting my driveway and knocked it down. The cost for replacing it was $1200. Amazon claims responded quickly after I submitted the requested documentation. I received an e-mail today that my claim had been approved. and that I would be receiving a check in about a week. I am very satisfied with Amazon's prompt and courteous response.
Jul 16 2020
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Assuming the check comes as promised, I am happy with the resolution!
Jul 16 2020
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When dealing with Amazon It’s always a pleasant experience.
Jul 15 2020
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I was pleasantly surprised at how easy and efficient the process was. I have been an Amazon prime customer for a long time I have spent a lot of money with Amazon and I was very pleased that they took care of the damage to my driveway very quickly, without making me jump through a lot of hoops that I did not expect. I was kept in the loop every step of the way and was given a point of contact very quickly. Good job Amazon
Jul 14 2020
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I am unsure of the check I received as the routing number and account number does not look real.
Jul 14 2020
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Once I was able to talk to a human, all went very quick and smoothly, Monae did a great job!
Jul 13 2020
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When I called to report the damage, I spoke to Etta, then Chris, and finally with Mariella Montano. Each person with whom I spoke was caring, warm, and attentive to the problem we experienced. Our issue was quickly solved and we could not be more pleased. Thank you for providing an excellent claims service. D. L. Schroeder, Omaha, NE
Jul 11 2020
