Although initially there was a slight delay in getting any feedback, once Monet got involved, the claim moved rather quickly. I am very satisfied with her prompt follow up regarding this matter,
Thank you so much for handling my claim so quickly. Also, this is the only time i have ever had a problem with an Amazon driver. Every other time your drivers have been courteous and efficient. I am extremely pleased with Amazon and will continue to place my orders when there is a need. Again, thank you so much for taking care of my concern.
It's refreshing to see a company that goes above and beyond. Thank you!
The whole process was friendly, quick, and efficient.
I greatly appreciate the swift response and resolution of my issue, thank you kindly!
I am highly satisfied with the urgency of getting our claim resolved. It was an easy process and without a lot of back and forth. Thank you for the working so diligently!
I am very happy for the result and pleasantly surprised at the ease of making this claim. I thank you for your prompt service.
surprised at how quick and easy the process was. 9/10 would recommend.
Perfect
The circumstance leading to this claim was unfortunate. But Frank made it easy and was very prompt to make sure we were taken care of quickly. It was very appreciated.
Your agent Christine has done a superb job at getting the claim handled in a most efficient manner. It would be my firm recommendation that if there is an opening for a promotion that She be considered a top contender. I do not say this lightly, I have been dealing with representatives that work in all sorts of businesses for over 50 years and Christine is for sure at the very top of this long list of extremely proficient in her capacity and at her job. Sincerely yours, Jonny Pyzer of Diversified.
I will be satisfied once the check is in hand then I will truly know this is taken care of
Overall quick and professional service.
Even though I was upset . Everybody involved was very professional . Thank you !
I was able to find someone to do the work for my claim check which was about half of the original estimate from a very reasonable landscaper(I shopped around) I live in a high tax area 10,000 ish a year. I was quoted a final price and the text sounded mean from frank. I want my yard fixed and I hope they fix it for the 350$. This is the second incident and first report for amazon ruining my yard. I buy a lot of products I even invest in there stock! I think using a lawyer might provide the necessary funds to just satisfactorily remedy the situation. I hope John will fix my yard with the 350$...
Nicole Ross, our adjuster, was very pleasant, attentive, and patient with our questions. She deserves a raise?? Thanks Nicole.
Thank you for a courteous and professional approach.
Thank you for your help!
FYI, I was told I would be contacted within 5 business days, but that did not happen. I was going to get in touch, but just thought it wasn't worth the hassle. It's nice to see that you have come through!
Great customer service from Frank Evans!