Ivana was wonderful to work with and resolved my issue quickly!
We had damage to our property due to the Amazon driver getting stuck. Despite that he had to call for his people to send out a tow truck and the tow truck driver had to submit a report, I still felt like the "burden of proof" rested on me to submit. I'm glad it is now resolved. Thank you.
Very quick and fair treatment
The representative at ARC Claim was very responsive and took care of my claim very quickly and to my total satisfaction.
A very easy process and the outcome was satisfactory.
Great service! Thanks
Claim was very simple and went quickly. I sincerely hope no one faced any disciplinary actions as I know this was an honest mistake.
Everything was very efficient and I am just waiting to receive my payment.
Found some lack of communication but overall very satisfied with the resolution of the claim
my initial experience calling Amazon led me down a rabbit hole and required that I call back and repeat my story and wait for a response but once ARC was involved, things moved swiftly. Thank you.
My biggest problem was finding the place to go with my claim on the Amazon website.... it took me an hour hunting to find a way to report my issue and get a claim form. That’s my only complaint. Once I found someone who could link me up, it went like smooth butter!
Pleasantly surprised how rapidly my claim was resolved!
Every thing was handled well and courteously by Ivana However it too over three weeks for the check to arrive because of the coronavirus
My experience was very pleasant considering the unfortunate property damage. It's not a step I like to take, but I was happy that my issue was resolved with little effort.
Smooth resolution
I have not received the check.
The claim process was easy and my claim was resolved in a timely manner.
Frank my agent has been super and accommodating thank you
Thank You
Unbelievably fast resolution