ARC reviews
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I was very impressed with all of the agents I spoke with at Amazon. Everyone was very polite. I was also very impressed with how promptly things have been handled! Thank you!
Jun 17 2020
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Would be nice for them to offer something other than a payment for repairs. Even an amazon discount would make the situation a little bit more pleasant as I had to waste a whole work day on this amazon incident.
Jun 17 2020
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Thank you to the claims adjuster Ivana Puglise for making thIs such a quick and easy experience. She was great!
Jun 17 2020
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Very efficient and great customer service!
Jun 17 2020
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thank you for resolving my issue,due to the incident.
Jun 16 2020
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Ivana Puglise did a fantastic job ensuring my claim was addressed in a professional manner.
Jun 16 2020
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Surprised at the efficiency! Thank you
Jun 16 2020
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After I called because no one did call me back. The lady that helped me was wonderful.
Jun 15 2020
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All of the staff was helpful. I also appreciated the easy claim form.
Jun 13 2020
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Everyone I spoke with were very nice and helpful. I have not received my check yet.
Jun 12 2020
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Frank Evans took care of my claim with no problem. Fast responses and I’m happy the issue is resolved. Thank you! Kevin Kretchman
Jun 11 2020
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really simple
Jun 11 2020
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Everyone was very efficient and pleasant throughout the process. I would like to thank everyone involved for their help in this matter.
Jun 11 2020
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I never received confirmation that my claim was submitted with verification of how long the process would take. I sent an email 3-4 weeks after submitting claim inquiring about how long it would take. I then called to ask about it and finally got results. Rep was very polite and claim was approved that day and I've since received two email confirmations.
Jun 11 2020
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The ARC group did an outstanding job resolving my issue. A lot better than I expected. It was a pleasure working with the ARC reps. Thank you ARC.
Jun 10 2020
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Everyone was very cooperative and pleasant . Very pleased.
Jun 10 2020
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Thanks so much for excellent customer service. It’s a rare occurrence these days. Keep up the good work!
Jun 10 2020
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Very polite, and professional
Jun 09 2020
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Incredibly fast resolution. Thank you.
Jun 09 2020
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Thank you for your efforts. I was very impressed with our rep's attention (Nicole Goss) to the matter, responsiveness and willingness to help get a speedy resolution. Though unfortunate that the event took place and a bit of a pain to have to find a replacement mailbox and get labor quotes- your team stepped up and made the situation right. thank you.
Jun 09 2020
