I am surprising please on the quick response and attention to our needs. I would like to thank you for the professionalism Amazon claims department has set forth. Thanks again, Bryan Haugen c/o Waverley greens
Check received. Many thanks to Mariella for her help in getting our claim resolved quickly.
I was very nervous to even try to get help for what happened and every single person I spoke to made it easy and not a stressful situation. I greatly appreciate it. Thank you.
Dealt directly with Monae Cobb. She was very helpful and pleasant .
Christine was warm and very sympathetic to our situation.
I am so impressed with the speed, ease and professionalism that my claim was resolved. Thank you.
Due to the COVID-19 pandemic, I expected long, spotty customer service response to my issue (which would be understandable!) I was pleasantly surprised with how efficient and effective of a process this was. Thank you.
Everything was handled promptly and without issue!
The representative who contacted me was exceptionally easy to work with and very polite and helpful.
Excellent communication! People were very knowledgeable! Our claim was completed really fast Thank you!
Accidents happen. They are not pleasant. I was annoyed that I had to deal with damage to my property. The people I spoke to at ARC were pleasant, polite and helpful and made a negative experience as good as it could possibly be.
Thank you and Best Regards. Ali I.
Ivana explained everything clearly and was very efficient and helpful! The only thing now remaining is the check which I understand should be arriving soon. Thank you!
Very nice job thank you very much great job
Thank you for the swift response! I needed to resolve this matter quickly since my garage door is half open and my car stuck inside the garage. This team was understanding and respond promptly - thank you!
Everyone was very helpful and professional. Including the driver. Thank you so much.
I couldn’t have asked for better and more timely customer service and claim resolution. Thank you!!
Outstanding customer service. Monae was extremely clear and thorough throughout the entire process. Thank you for completing the claim so quickly.
Yes, I was very impressed how responsive & quick Ivana was getting my claim resolved ! Thank You ! Carol Matthies
It took extra time due to inclement weather for better pictures and with quarantine due to covid. However, I believe even with these circumstances, we managed well!