Very easy to work with and resolved my case quickly!
Please. I have had in my notes on my account NOT to pull or back into my drive. I'm sure you would agree. I don't want to submit claims and you don't want to pay them. Thank you Regards
Thanks
Thank you for handling my claim with professionalism and in a timely manner.
This whole claim thing went very well. I must ask if ARC covers a rental car or reimbursement for taxi fare while I have no car because it is being fixed.
very efficient process
everything was good, still haven't received my check yet
Was skeptical that I would actually get paid or get the car fixed since it was a huge company like Amazon, but was pleasantly surprised and very happy with the whole process. Everyone I interacted with from the hit was nice and willing to help in any way they could.
Holiday weekend delayed the process slightly, that's the only reason that question was graded weaker than strongly agree. Overall it was a good experience with a fair and easy resolve. Thanks.
Thank you,
Quick and pretty painless, fair process.
Thank you so much.
The claims team communicated swiftly and resolved the matter satisfactorily. Thank you for the generous gift card. Will happily continue to use Amazon as my only shopping website.
ARC team response was immediately, cooperative, respectful and very professional. Thanks so very much for understanding the seriousness of the damage and resolving it in your best way. Kind Regards, Karlene Dennis
Easy process to handle a claim
Thank you. Is there anyway I can issue a WARNING to delivery drivers to DRIVE SLOW on my new 27k$ driveway and especially the tight corners? I would like this notice to ALL DRIVERS on ALL ORDERS. T Y
Thank for taking the time to listen to the problem and successful and quick response to solve it. Myself and parents were happy of the outcome. Thank you.
Very professional and Fair.
AMAZON WAS QUICK TO RESOLVE THIS ISSUE WITH ME, AND VERY RESPONSIVE., I WAS IMPRESSED., THE PROCESS WAS NOT HARD, AND EASY TO FILL OUT THE FORMS.
The video and photo upload form needs to be improved with a visual indicator of upload progress. Absolutely worthless as it is.