ARC reviews
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Thank you
Jun 04 2023
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I understand that a company is going to want to pay out the least amount for something. I did not like, nor did I appreciate, the back and forth and initial offering to cover my mailbox. In the end, most of the costs were covered, minus the temporary mailbox we had to purchase for the time being.
Jun 04 2023
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Well-handled and quick response.
Jun 04 2023
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I was a little taken back that the pictures I sent weren’t good enough. It showed the driver driving over my lawn where he damaged the driveway. It took the video from camera to her this resolved.
Jun 03 2023
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Very fast response time and friendly service!
Jun 03 2023
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Thank you
Jun 03 2023
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I am going to have to replace my mailbox, but the $200 will help with the installation, labor and materials. My experience with customer service/claims was very pleasant. Everything was handled professionally and in a timely manner. Thank you for a great experience.
Jun 03 2023
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Thank you for responding to our issue efficiently and respectfully.
Jun 03 2023
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The individuals that I have spoken with regarding my claim were nothing short of excellent, they were understanding, efficient and professional, My overall experience was outstanding...Thank You!
Jun 02 2023
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I found the claims process to be very responsive.
Jun 01 2023
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Monika from your claims management team was wonderful, professional, and timely. She is a credit to your company.
Jun 01 2023
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Thank you so much for your fair settlement offer and your quick response in getting this matter resolved.
May 31 2023
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The process was fast and efficient. Communication response from the claims dept was always fast. Settlement was also fast. My only suggestion is having the correspondences signed with a name. It was always "claims department" which lacks personalized attention. We all like to know who we are speaking with.
May 31 2023
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Claim was resolved quicly.
May 31 2023
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My only complaint was that I never received any phones calls. I was always having to reach out to you. Otherwise I am pleased with the results.
May 31 2023
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This was the easiest process. I really appreciate it!
May 30 2023
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With pictures of the damage and some questions my claim was rewarded going mostly off of what i told them i think happened because i wasnt home to witness it. Am very impressed that my word was trusted in a day were you pretty much need to catch a person in the act of doing wrong and where words dont mean much. Very satisfied.
May 30 2023
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Very quick to respond to any interaction. Claim was resolved promptly.
May 30 2023
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The claims process was extremely simple. I received the results of my claim quickly and was informed that I would be receiving payment and when I could expect that payment.
May 30 2023
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Submitting and uploading the form and photos was challenging. I am computer literal and it took me 4 attempts to get it to work. My claim was promptly settled. I am waiting to see if my bank will accept the deluxe electronic check.
May 29 2023
