ARC reviews
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An excellent and efficient process which turned a rather unpleasant experience (the property damage itself) into just a small inconvenience
May 19 2023
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Although delayed for more than two weeks following claim submission, the settlement was fair and accurate. Thank you.
May 18 2023
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No complaints. Appreciate the assistance
May 18 2023
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I am very impressed with the efficient and prompt way my claim was handled. Thank you all for your time, I appreciate it. Somattee Ostrander
May 18 2023
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Great Service! Easy and efficient…
May 18 2023
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The staff was very professional and efficient. They made an unfortunate accident situation easy and pleasant with their assistance. I thank you for your professionalism!
May 18 2023
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Totally Satisfied, Thanks a bunch!
May 18 2023
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Despite not being able to find someone to provide an estimate and make my repairs, my claim was accepted and I was compensated. Not what I was expecting so very happy and appreciative of the solution!
May 18 2023
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Thank you for the fast resolution of my claim.
May 18 2023
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We failed to communicate initially because of my spam filter and also because ARC contacted my daughter instead. The rest of the claim response was excellent!
May 17 2023
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I am impressed by the expedience and fairness of the manner in which my claim was handled I hope the driver didn't loose his job but hopefully he learned to be more aware of his surroundings. Thank you
May 17 2023
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Appreciate the quick and fair resolution
May 17 2023
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Just disappointed that the claims department couldn't understand that, yes you can buy one replacement light fixture for $25.00 the only problem is that the new one will be different from the other 7 light fixtures that go up our driveway. So for me to have all the lights be the same I'll have to buy a complete new set of lights at a cost to me of $70 to $80 dollars. I understand that your driver only ran over one light but it would be nice if you replaced the whole set so they would be the same. Thank you for the $25.00 but I'll be out another $50 to have a complete set.??
May 16 2023
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The entire process, including email communication, web-based document and evidence submission, and repair estimate submission was about as "easy as it gets". When the hardest part was me getting companies to show up for estimates you know that ARC runs a fair and prompt program. So far, I am very satisfied and now just waiting for the check to arrive in the mail.
May 15 2023
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I selected somewhat disagree for the 1st entry because I was transferred a few times and had a rather lengthy wait for the chat rep to complete a form and then I had to complete a form myself. Should be a more efficient process.
May 15 2023
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Thanks! Was easy and fast
May 15 2023
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was a little hard at first but then we all understood what the problem was
May 15 2023
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Will be very happy when I can get everything working. When I get money to repair, appreciate your quick response to help me! Thank you all
May 15 2023
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Great customer service
May 14 2023
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Easy process. Uploading documents were somewhat confusing and it does not allow to delete after uploading. I couldn't figure it out. Overall very satisfied. You should give it a week after payment sent before requesting a survey. Thanks
May 14 2023
