They took care of business properly
It was a bit cumbersome getting the proof of damage to the adjuster, but once the proper photos were sent forward, the process went quite well.
The process was efficient without much burden on the customer.
Thanks
I am very disappointed that the Amazon driver drove off after the damage she caused. However for the supervisor at Amazon he was kind and for the insurance company; the insurance form was easy to fill out and the insurance company is efficient and fast.
I have no concerns at this point.
Thank you for the fast response to my claim. I hope in the future delivery driver will be more careful.
Thank You !
After a few back and forth it was resolved fairly quickly.
Thank you for being so speedy resolving this issue
Very polite and very informative. Was familiar with the policy and how to handle my claim. Very fast and proficient.
Excellent job!!!
Thanks so much for working with me to get this resolved.
Very, clear, good overall customer service.
I have tried to work out situations with other consumer service institutions and this was my overall least worst experience. Thank you for that much. Have a great day.
Very professional and prompt ????????
Easy and made me feel I was taken care of without jumping through excessive hoops for a small claim. Thanks.
Really couldn’t ask for a better experience in having this issue resolved.
ARC was great. Before getting to ARC the dispatch service was not the greatest. But ARC made up for their downfall. Thank You
The form allowed me to upload any file format for the photo. This caused some back and forth through email requesting me to upload them in Jpeg instead.