ARC reviews
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The only criticism I have is that I was asked, repeatedly, to advise information that I had already given. If I have already explained all to Amazon, they should be giving that information to their insurance arm. Even once I was corresponding directly to your company, I was asked for the same information that was already given. That is annoying. Your should work on fixing that issue.
May 09 2023
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Thanks!
May 08 2023
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All in all great! But was told my neighbors needed to submit separate claim, and they are getting the run around. Please help me help them!
May 08 2023
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I was very pleased with Amber's professional cooperation. Thank you.
May 06 2023
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Low ball ammount for damage done.Ruts will need a rental of bulldozer.The amount awarded won't even cover that.
May 06 2023
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We had to call and leave messages which we never heard back. I kept calling until i reached a person. Glad it’s resolved, thank you. The driver that hit our mailbox was so sorry and upset over the issue. It was all good. We were glad she stopped to tell us and take pictures and put me in contact with her supervisor
May 05 2023
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It was a pleasant surprise at how easy it was to resolve this matter and how quickly.
May 05 2023
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They resolved my claim promptly. Very satisfied.
May 05 2023
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I was extremely impressed with ARC. It was so nice to be able to email and then get a very rapid response to my question. I even spoke with a couple representatives via phone and it was a pleasant experience. Many times, and something like this, you just can’t reach a human being. In this case, the phone was answered, and I was transferred to the correct person very quickly. She was attentive to my request, and the whole experience was pleasant, despite the damage that had occurred at my residence. Thank you so much for your professionalism and quick response.
May 05 2023
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Awesome job
May 04 2023
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Nice job handling my issue. Thank you
May 04 2023
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I am very pleased with the help I received with this claim. Thank you Diana Cole
May 04 2023
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Thank you for your help with this matter
May 04 2023
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Thank you for your prompt service. Good on you!
May 03 2023
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Several repeated activities. Filled out more than one claim form throughout the process. One with Amazon and one with ARC.
May 03 2023
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More clarity needed where attachments are needed; failed to be received first time I submitted although they uploaded correctly.
May 03 2023
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Quick and Easy fix!!!
May 02 2023
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The issue was taken care of. Very fast process with looking into details and the whole situation. We weren’t even looking to get money back. Amazon has great customer service and always taking care of the situation and their customers thank you
May 02 2023
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Prompt, professional service. Thank you.
May 01 2023
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The only issue I had was not being able to upload photos to the claim form.
May 01 2023
