ARC reviews
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The only issue I had was that ARC did not have my phone number on my account and so therefore I was constantly having to follow up with Amazon to get an update and finally got connected with ARC. I think there are many other ways to reach out besides phone and wish someone would have contacted me via email instead of just disregarding my claim because they didn't have my phone number. Once I was in touch with ARC the process was very smooth and quick, which is why I gave it high ratings.
May 01 2023
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Thank you!
Apr 30 2023
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Thank you
Apr 29 2023
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Would have liked the opportunity to speak to a real person but once I followed up with the fact that I was not receiving emails that text messages were saying I received, the process went better. I was on top on this so I feel it went well.
Apr 29 2023
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NA
Apr 28 2023
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Love how ppl help out so fast and very polite
Apr 28 2023
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Excellent service thank you
Apr 28 2023
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I don’t remember getting any message that my form was under review (i could be wrong) but is there somewhere on Amazon to see it is being processed? That would be helpful
Apr 28 2023
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Thank you.
Apr 28 2023
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Initial contact was very difficult, and my information was incorrect. Once that was resolved I'm very satisfied with the claim process.
Apr 27 2023
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My only hope is that this stops. And Amazon advises their drivers to stop parking on the lawn. It has been a constant occurrence. I appreciate the claim amount and gladly accept it but I am still out money from past incidents that I did not report. I’m ok with that but I don’t want it to happen again in the future. Overall the experience was nice and easy!
Apr 27 2023
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I'm totally amazed this interaction went so well!
Apr 26 2023
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The ARC refused to pay me what was needed to repair the damages caused by the Amazon driver. very disenchanted with the final outcome.
Apr 26 2023
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I was pleasantly surprised at the ease of this. The site gave me space to write out and say what had happened. Thank you!
Apr 26 2023
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Thank you for your prompt attention to this matter. I sincerely appreciate all you've done to resolve this.
Apr 26 2023
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Thanks Nikki, Lorna Griffis
Apr 25 2023
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Simple and straightforward process that wad handle and resolve in a quick and orderly manner.
Apr 25 2023
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I honestly thought the process was going to be long and filled with a lot of red tape. I was pleasantly surprised that it was resolved so quickly.
Apr 25 2023
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I appreciate how quickly and efficiently my claim was handled. Thank you.
Apr 25 2023
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Thank you for your prompt response to our situation and the speedy resolution. Everything was perfect.
Apr 25 2023
