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    The first person I spoke with did not forward the claim but the second person did it very quickly.

    Jan 17 2023
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    have not received check yet after 18 days from filing claim.

    Jan 17 2023
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    Excellent experience with ARC

    Jan 17 2023
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    Thank you Nikii for your professional attention. Gary

    Jan 17 2023
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    I am very pleased for the prompt response and ease of resolution. However, I have NOT been able to deposit the check after printing via mobile deposit. I will attempt an in person deposit and hope that will go well. Pamela Anderson

    Jan 17 2023
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    You made a difficult situation very easy to find a resolution. I'm so appreciative and impressed.

    Jan 17 2023
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    The initial communication was sparse. Otherwise, the process was easy.

    Jan 17 2023
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    I felt like everything was handled in a professional and courteous manner.

    Jan 16 2023
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    I’m amazed at how easily and quickly this was resolved. I honestly wasn’t expecting any real response to the issue with Amazon, this was beyond all expectations.

    Jan 16 2023
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    payback period is too long

    Jan 16 2023
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    To report the incident was easy and staff at Amazon were very pleasant. The form was difficult as not everything would upload and I had to try multiple times. I was unable to send the video of the damage. Nevertheless, you took my claim seriously and resolved it even without the video, just pictures. It was initially a very frustrating situation but I am much calmer now and happy with the turnout. Thank you!

    Jan 16 2023
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    Very efficient. Thank you

    Jan 16 2023
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    My life is really complicated and I appreciate the quick and easy process!! Thank you!

    Jan 16 2023
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    Handled quickly and professionally.

    Jan 15 2023
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    The claim process was quick and simple. Much easier than I was expecting. And fully resolved

    Jan 15 2023
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    ARC was on it. The claim was handled quickly. They exceeded my expectations.

    Jan 15 2023
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    When the incident happened, I was worried and sure we would end up paying for the damage ourselves. Claim process was surprisingly easy and all involved were great and prompt. I feel relieved. Thank you for your diligence with this matter.

    Jan 15 2023
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    I never felt like I was dealing with a person as every email came from "claims." I'm not trying to make a new friend but even when I replied to whoever to thank them for their speed I had to write "Dear Claims Person". Maybe it's supposed to be impersonal.

    Jan 15 2023
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    Thank you.

    Jan 14 2023
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    Thank you

    Jan 14 2023