ARC reviews
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The only question I have is that I was not informed how I would receive the check or where it was sent. Thank you.
Jan 14 2023
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All in all it worked out the way I think it should have. Not just the money but to be respectful of someone's property.
Jan 14 2023
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There was a considerable period of non-communication on this claim. However once I enquired the claim was resolved very quickly.
Jan 14 2023
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Other than the initial claim filing emails not getting through hotmail/microsoft mail, requiring use of a different email address, the process and claim website was very usable and the claim was handled promptly. Thank you.
Jan 14 2023
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Took customer service a week to get me to proper claims service.
Jan 13 2023
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I hate that resolving issues has come down to everything being electronic. Nothing is personal anymore.
Jan 13 2023
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Thank you for the fast resolution.
Jan 13 2023
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Hopefully I won't have to do this again.
Jan 13 2023
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Had an issue with property damage to my property, from first contact with Amazon claims, we had recognize the issue, and resolved in less than five days Wish we didn’t have an issue at all because accidents happen. Amazon took care of the problem.
Jan 13 2023
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Thank you for your diligence and professionalism in resolving this claim.
Jan 13 2023
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Drivers need to stay in driveway
Jan 13 2023
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I am so pleased with how the Claims Management Department handled my recent claim. They were efficient, organized, and prompt in all that they did to insure that my claim was resolved. Thank you so much!!
Jan 13 2023
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My claim was resolved very quickly and fairly. The only problem/challenge that I encountered was sending the Video and Picture attachments with/on the Claim Form. However, I was able to email the Video and Pictures separately.
Jan 13 2023
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This was a positive experience with ARC - I thought that my claim was handled relatively promptly.
Jan 13 2023
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Called into center and talked to Nikki. She was very nice and helpful. She answered my questions. Thank you
Jan 12 2023
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Very satisfied with how well they responded to my claim. Very professional and kept communication at all times. Great customer service!
Jan 12 2023
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Very efficient in handling the claim. Did not hesitate to resolve it. Thankful for the quickness since I was without a mailbox. Thank you.
Jan 12 2023
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I am impressed and thankful for the way our case was handled.
Jan 12 2023
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Appreciate the help.
Jan 12 2023
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Difficult to get to the right department. People were helpful along the way, but had to go through some departments before I got to the right department. The end result was positive.
Jan 11 2023
