ARC reviews
-
Thanks for the help
Dec 21 2022
-
I should have had all 8 lights replaced as they won't match the brightness. My mistake not to request all 8 be replaced. Although I explained one of 8 was damaged so I would have thought Amazon would have replaced all 8. Other than that, it was fine
Dec 21 2022
-
Thank you
Dec 20 2022
-
Very easy process. Submitted the claim on a Saturday and by Tuesday the issue was resolved and I had frequent communication over a weekend. Very impressed
Dec 20 2022
-
My introduction came after I contacted Amazon about property damage
Dec 20 2022
-
Thank you for the polite, professional & timely resolution of my claim!
Dec 20 2022
-
100% satisfied as to how this claim was handled by ARC. Thank you!
Dec 19 2022
-
Prompt and professional response. Thank you!
Dec 19 2022
-
Outstanding Service!
Dec 19 2022
-
Easy to work with and always a prompt response
Dec 19 2022
-
Had a long delay initially when I tried to contact Amazon to report the damage and got started with the claim but once I was able to connect to the right person, Department, the process was handled very quickly and I’m very happy with the response as well as the resolution. Thank you.
Dec 19 2022
-
Thank you -
Dec 19 2022
-
Don’t fire the driver over this incident….
Dec 19 2022
-
It was a very smooth and fast process. Only hiccup was I originally tried loading the pictures and tax form via my cell phone I had to use a desk top otherwise everything was great
Dec 19 2022
-
Little hard at first to get a hold of the right department
Dec 19 2022
-
Good resolution!
Dec 19 2022
-
Very prompt and professional resolution
Dec 18 2022
-
Pleasantly surprised by how great the experience was with the claim. Could not have asked for more!
Dec 18 2022
-
When I originally spoke to someone, I was never informed to take specific photos or keep the damaged item. My photos did not upload properly originally., although it showed on my end they did. This was definitely a frustrating experience. I am appreciative of the outcome. If at the beginning of speaking to someone on the phone it was stated exactly what is needed would be much easier. Thank you.
Dec 18 2022
-
I really wanted the driver to come fix the property instead of the monetary compensation.
Dec 17 2022
