ARC reviews
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Web site easy to use and has sufficient upload file capacity.
Jan 09 2023
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When so many companies struggle to manage customer relations, it was astonishing to experience the extreme professionalism and promptness demonstrated by the ARC team! Well done!! We will continue to be loyal Amazon customers (and shareholders).
Jan 09 2023
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It took half a year and an email reminder, but I am pleased that I was able to resolve this issue (by doing the work myself, and having Amazon provide support for materials) rather than go with a professional, getting an estimate, and doing it that way. It will cost me a day of work, but Amazon will have saved several thousand dollars. I believe that my relation with Amazon is mutual. I benefit from Amazon’s services, am supportive of it, and would rather encourage the relationship than be antagonistic to it. So I am happy to help out. Thanks to all the drivers, they have been much better about not coming up that driveway, and for Amazon to have done an exceptional job at capitalizing on the centralization that technology made this all possible.
Jan 09 2023
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The text you sent alerted me to look for an email, however the email did not go to my primary in box at google. It would have been helpful to receive a nudge to check spam / advertising email etc. thanks
Jan 09 2023
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I appreciate the claim was addressed.
Jan 08 2023
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I appreciate how well and fast this claim was handled.
Jan 08 2023
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I talked with someone from ARC, that called and asked the damage on Friday 12/30/22. I told her I was having a difficult time getting someone out for an estimate due to bad weather and the Holidays. The representative I spoke with said it was okay and I assured her I would be in touch with the adjuster the following week. Monday 01/02/2023 was a Holiday and the next day I received an email saying my claim was closed. I was not pleased with this after leaving a phone message to contact me. I was never contacted and I submitted what I had to date. I received an email stating my claim was approved.
Jan 08 2023
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I appreciate ARC handling the issue promptly and fairly. I have no complaints at all. Thank you
Jan 08 2023
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Kind and professional
Jan 08 2023
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I was very pleasantly surprised at how nicely this was handled.
Jan 08 2023
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I wanted to thank you so much for the quick resolution to my issue. This is one of the reasons why I will only deal with Amazon. The customer service is amazing! Thank you again!
Jan 08 2023
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Great communication and resolution. Highly satisfied.
Jan 08 2023
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None
Jan 07 2023
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Very pleasantly surprised with the entire experience. Thank you. Mike
Jan 07 2023
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Thank you for your help! Have a great weekend. Bonnie
Jan 07 2023
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.
Jan 07 2023
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thank you
Jan 07 2023
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All good!
Jan 06 2023
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Thank you to Christina Steele and everyone who helped handle my claim. Very smooth and easy process.
Jan 06 2023
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Thank you for your prompt attention to this matter
Jan 06 2023
