ARC reviews
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The only thing I found frustrating was the delay of a week in issue of funds. When we contacted ARC to check on the status after the appraiser came to inspect the damage, they said they hadn't yet received their report. When we contacted the appraiser, he said he had sent it to them the same day. Other than that, I am over all satisfied with my experience with ARC.
Dec 10 2022
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Very efficient and fair resolution. Thank you.
Dec 09 2022
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Thank you for your prompt service!
Dec 09 2022
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Accidents happen and the Amazon driver apologized and the matter was resolved quickly with no hiccups. Merry Christmas ????
Dec 09 2022
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Claim form was confusing - the notary fields implied that the form needed to be notarized, which was not required in our case.
Dec 09 2022
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While it took many texts/emails to ARC and Amazon to resolve my claim, I am very appreciative that it was honoured. Many thanks.
Dec 09 2022
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ARC was phenomenal! They too swift action to grant me a resolution that was more than fair. Very impressive!
Dec 08 2022
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In the end I believe we were treated and compensated for the damage we incurred. The one thing missing that I was understanding was supposed to happen was having contact and a conversation with the adjuster. That never happened. Seems it should.
Dec 08 2022
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I am still confused why the driver decided to do what he did, but Amazon did resolve the problem expeditiously. Thanks
Dec 08 2022
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Straight forward. Didn't need to call the FBI or any kind of forensic team for a simple damage claim. They saw the issue and took care of it , period!
Dec 08 2022
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Very satisfied with their quick response and issue of payment for repairs, thanks for great service????
Dec 08 2022
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We are very grateful to Ms. Stephanie and ARC Team in offering good cooperation to provide the solution of the accident on July 18, 2022; with the Claim # AMZ2022174190. By understanding that, it has been taking quite long times for the property damage investigation. However, we believe that Ms. Stephanie and ARC Team have made the fair decision for compensation for our property damage.
Dec 07 2022
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I am very pleased with the response I got from Amazon. The whole thing was resolved in a matter of days.
Dec 07 2022
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Great customer service. Quick and easy resolution. Very happy thank you
Dec 07 2022
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Thank you
Dec 07 2022
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Very appreciative of the individual I spoke with to resolve this matter (Jasmine).
Dec 07 2022
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I love Amazon and this solution to my claim will keep me a continued loyal customer of Amazon.
Dec 07 2022
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Thank you for your prompt attention to this matter.
Dec 07 2022
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Thank you for your attention to this matter. -Michael
Dec 07 2022
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Excellent, no fuss, no muss experience! Thank you for making this easy.
Dec 07 2022
