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    Up to the point where I signed all the requested forms, ARC responded in a timely manner. After that it went quiet. I called at least 3-times to get the status of when the check would be sent. The last person I talked with made the effort to expedite the payment. Having said that all the people that I talked with were very courteous and helpful.

    Mar 12 2022
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    You really should let Amazon drivers pull in driveways.

    Mar 12 2022
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    Not at this time

    Mar 11 2022
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    Very professional and prompt. Thank you for your assistance.

    Mar 11 2022
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    You all set the standard for excellence in this business. Thank you very much.

    Mar 11 2022
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    good experience overall. Prompt. Personable. Helpful. Thank you.

    Mar 11 2022
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    Nice customer service, equal to Discount Tire. High praise from me.

    Mar 11 2022
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    Very pleased and well handled

    Mar 10 2022
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    After Nikki and her team took on the issue, it was resolved very fast. I am thankful they took this very frustrating situation and got it resolved,

    Mar 10 2022
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    They handled our claim professionally and quickly, which we really appreciate! Highly recommend.

    Mar 10 2022
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    Very efficient!

    Mar 10 2022
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    The only delay was not getting back to me in the two day period stated on the email so I had to call but after that it when very fast and the person was very responsive

    Mar 10 2022
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    Overall process was easy to follow, communication through email, waiting for check to complete process.

    Mar 10 2022
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    After three attempts to reach someone after leaving my phone number and my name ,on the fourth try finally connected and the problem was solved.

    Mar 10 2022
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    No dispute

    Mar 10 2022
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    Still getting emails asking me to submit the form.

    Mar 09 2022
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    Thank you for the quick handling of this matter

    Mar 09 2022
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    No one reached out after I filed the claim, I called twice and left messages and no one returned my calls. I spoke with Amazon a 2nd time and they assured me that it was being handled and still nothing, I had to send an email and finally got a response. From the time I filed the claim on 2-27-22, I finally received payment 3-9-22. I just wish there had been a little more communication.

    Mar 09 2022
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    Claim number AMZ2022152858 Monica immediately responded going the extra mile assuring my satisfaction in reference to resolving this claim. Thank you very much Charles Wolfinger

    Mar 09 2022
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    I did not have video proof, but we worked through it. Thank you

    Mar 09 2022