Up to the point where I signed all the requested forms, ARC responded in a timely manner. After that it went quiet. I called at least 3-times to get the status of when the check would be sent. The last person I talked with made the effort to expedite the payment. Having said that all the people that I talked with were very courteous and helpful.
You really should let Amazon drivers pull in driveways.
Not at this time
Very professional and prompt. Thank you for your assistance.
You all set the standard for excellence in this business. Thank you very much.
good experience overall. Prompt. Personable. Helpful. Thank you.
Nice customer service, equal to Discount Tire. High praise from me.
Very pleased and well handled
After Nikki and her team took on the issue, it was resolved very fast. I am thankful they took this very frustrating situation and got it resolved,
They handled our claim professionally and quickly, which we really appreciate! Highly recommend.
Very efficient!
The only delay was not getting back to me in the two day period stated on the email so I had to call but after that it when very fast and the person was very responsive
Overall process was easy to follow, communication through email, waiting for check to complete process.
After three attempts to reach someone after leaving my phone number and my name ,on the fourth try finally connected and the problem was solved.
No dispute
Still getting emails asking me to submit the form.
Thank you for the quick handling of this matter
No one reached out after I filed the claim, I called twice and left messages and no one returned my calls. I spoke with Amazon a 2nd time and they assured me that it was being handled and still nothing, I had to send an email and finally got a response. From the time I filed the claim on 2-27-22, I finally received payment 3-9-22. I just wish there had been a little more communication.
Claim number AMZ2022152858 Monica immediately responded going the extra mile assuring my satisfaction in reference to resolving this claim. Thank you very much Charles Wolfinger
I did not have video proof, but we worked through it. Thank you