ARC reviews
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very good service
Jan 13 2022
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Didn’t receive check yet but so far everything was excellent
Jan 13 2022
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Was very pleased by all who helped along the way. Haven't seen the funds yet but I'm sure they'll be here shortly.
Jan 13 2022
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Decent timing, could have sent as much as the damage estimate was worth.
Jan 13 2022
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Thanks for being so prompt.
Jan 13 2022
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N/A
Jan 13 2022
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I never once got a phone call regarding this which is what I would think would be the proper way of handling these types of issues.
Jan 12 2022
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Thank you
Jan 11 2022
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My docs were not received using on line tool and had to resubmit.
Jan 11 2022
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Well done. I received payment within six days.
Jan 10 2022
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The communication between me and adjuster, etc. Was not efficient. I even have asked the same question twice, and still don't have a response.
Jan 10 2022
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We wish to personally thank Christine Steele for Her Professionalism......Her Persistence and Her Patience.She helped us to navigate thru the whole process.She Is Deffenently an asset to your team there and should be commended for it.THANK YOU CHRISTINE !.
Jan 10 2022
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It was difficult initially because there was no clear directions where to file claimI login into my account and when I got live person on the phone,they transferred me to many places until there was someone to take my verbal report and assigned me a claim # From there it was ok except I am 72 years old with very limited ability to navigate internet.Nikki Goss was my adjuster and she guided me on phone how to email required documents.I am very grateful to her
Jan 09 2022
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I felt the adjuster could have been more proactive with internal due diligence of the event causing the damage. I had to insist on internal review. Once I did, the claim was researched and concluded satisfactorily.
Jan 09 2022
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Thank u resolving the matter
Jan 09 2022
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thank you for your efforts
Jan 08 2022
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Difficult to submit the claim for using the Safari browser on an iPad Pro. Had to use the Edge browser on my PC to finally get it to submit.
Jan 08 2022
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It did take a bit but it was the holiday season and a pandemic. Although disappointed in repeated errors of delivery folks the claims department was on top of their game. We are incredibly appreciative!
Jan 07 2022
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Very disappointed in how amazon handled it in the beginning, took me 3 different days to call and get it resolved, just glad it finally did.
Jan 07 2022
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Getting the photos sent was a challenge but after I figured it out it went okay
Jan 06 2022
