Tiana was professional, kind and helped resolve our issue quickly. I am grateful for her help. Thank you Tiana!!
Thank you
How is my payment made?
The agent that assisted me with this claim was extremely pleasant and professional. I wish I knew her name. She is a shining example of what customer service should be.
Handled in a considerate and professional manner. Top notch costumer service
Circumstances were not good … property damage due to an Amazon delivery driver. But my claim was handled professionally and promptly. Thank-you.
I am very satisfied with the process. I had real people to talk to and email to follow up. The only thing I would suggest is ask for an actual not a guess as to damages. You have to guess at an amount before the claims form can be submitted.
Thanks for all to help me my claim
The issue was resolved that’s all that matters.
I was so surprised by how quickly and efficiently this was handled. Bravo, ARC!
There was no problems at all and the matter was handled in a timely matter. Thank you for your speedy service .
I m , satisfying whit the final result, thanks.
Except for the fact I kept getting e-mails that they couldn’t process my claim without proof Amazon had something to do with the damage….after I submitted the video and pictures three (3) times. Only resolved after I called and spoke with a person. She was very nice and helpful. She got it squared away very quickly.
I think this form should be sent AFTER the claimant receives payment …not before.
Handled very promptly and courteously
Thanks for being professional
I appreciate the speediness of the claim but not happy with results
My representative was informant, friendly and courteous and made a bad experience much better. I am happy with the way and the speed in which ARC resolved my claim. I believe it was fair to all parties concerned.
Thank You
Smooth and quick process.